Do you mean Spring Airlines (the Chinese low-cost carrier, 春秋航空) or customer service for airlines during the spring travel season in general? I can write a detailed HTML text for either — which do you want?

What is the best time to call airline customer service?

Customer Service typically fields a higher volume of calls on Mondays, during the lunch hour and on the first business day following a holiday. For faster assistance, we recommend calling Tuesday – Friday, between the hours of 8:00am and 11:00am CST or 2:00pm and 5:00pm CST.

What is an airline number?

In the aviation industry, a flight number or flight designator is a code for an airline service consisting of a two-character airline designator and a 1 to 4 digit number. For example, QF9 is a Qantas Airways service from Perth, Australia to London Heathrow.

How can I get a refund for a flight?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview To get a flight refund, you’ll generally need to either cancel within 24 hours of booking (if within 7 days of the flight) or if the airline significantly changes or cancels your flight. For cancellations, check if you booked a refundable ticket or if your airline’s policy allows for a 24-hour cancellation with a full refund. If your flight is canceled or significantly changed, you’re entitled to a refund, even for non-refundable tickets.  Here’s a more detailed breakdown: 1. Within 24 Hours of Booking:

• If you booked a flight within 7 days of departure, you can cancel within 24 hours and receive a full refund. 
• This applies to tickets purchased directly from the airline. 

2. Flight Cancellation or Significant Change:

• Cancellations: If the airline cancels your flight, you’re entitled to a full refund, even if you have a non-refundable ticket. 
• Significant Changes: This includes delays exceeding 3 hours for domestic flights or 6 hours for international flights, a different airport, an extra connection, or a downgrade in seat class, according to a YouTube video. 
• You can also request a refund if the airline rebooks you on a flight that doesn’t align with your original travel plans, especially with connecting flights. 

3. How to Request a Refund:

• Contact the airline: For direct bookings, contact the airline directly through their website, app, or customer service. 
• Contact the travel agency: If you booked through a travel agency, contact them for assistance with refunds. 
• Provide necessary documentation: This includes your booking confirmation, proof of purchase, and any communication with the airline. 

4. Important Considerations:

• Refund method: . Opens in new tabAirlines must provide refunds in the original form of payment, but they may also offer travel vouchers or credits. 
• Supporting documents: . Opens in new tabAirlines may require supporting documents to process your refund. 
• Credit card travel insurance: . Opens in new tabCheck if your credit card offers trip delay insurance, which might cover expenses related to flight cancellations or significant delays. 
• Timeframe for refunds: . Opens in new tabAirlines typically have a timeframe for processing refunds, usually within 7 days, says AirHelp. 
• Non-refundable tickets: . Opens in new tabWhile non-refundable tickets offer less flexibility, you may still be eligible for a refund if the airline cancels or significantly changes your flight. 

5. Filing a Complaint:

• If the airline refuses to provide a refund or you’re facing difficulties, you can file a complaint with the U.S. Department of Transportation (DOT). 

AI responses may include mistakes. Learn moreRefunds | US Department of TransportationAirlines are not required to offer both a hold and a refund option. Check your airline’s policy before purchasing a ticket. Howeve…Department of TransportationFlight Refund vs Compensation: Everything You Need to KnowIf you choose to get your flight refunded, the airline must send reimbursement within 7 days. It must be paid in cash, by means of…AirHelp(function(){
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How do I contact Spirit Airlines customer service?

Text or WhatsApp us directly at 855-728-3555 with “Hello”. Send us feedback or let us know if you have a complaint.

Who operates Spring Airlines?

Shanghai Spring International Travel Service
Spring Airlines is the aviation subsidiary of Shanghai Spring International Travel Service.

What is the airline customer service?

Airline customer service is about interacting with customers at any point in their journey and improving their overall in-airport and in-flight experience. Considerable discounts are available for multiple purchases (30+ users) of this course.