Sneak Peek customer service number — authoritative guide for locating, verifying, and using support

If you need the Sneak Peek customer service number, this guide explains exactly where to find it, how to verify it, what to expect when you call, and how to escalate or document outcomes. Many customers ask for a single “official” phone number; because companies change numbers, maintain multiple regional lines, and rely on web-based chat, I’ll show you the fastest verification steps so you can be certain you’re contacting the real support channel and not a scam line.

The instructions below were written from the perspective of a customer-support professional with decade-long experience auditing contact channels for e-commerce and health-product brands. I include specific checks, realistic time frames, sample scripts, and regulatory contact information so you can resolve issues efficiently and protect your payment and personal data.

Where to find the official Sneak Peek customer service number

The most reliable place to find a customer service number is the company’s own official pages: the Contact, Support, FAQ, or Help Center pages. Look for URLs with the company’s exact domain (for example, https://www.[company-domain].com/contact or /support). If you have an order confirmation email or a packing slip, the phone number printed there is typically the correct one for post-sale support. If your purchase was through a third-party retailer (Amazon, Walmart, CVS), the seller’s listing or order page will show the correct path to support instead.

Secondary verification sources include the company’s verified social media accounts (check for the blue checkmark on platforms that use verification), the Better Business Bureau profile (bbb.org), and authoritative review sites such as Trustpilot. For physical products, packaging often lists a support phone number and an address. If in doubt, cross-check three channels (website, order email, and a verified social account); if the same number appears on all three, it is almost certainly legitimate.

How to verify a phone number and avoid scams

Before calling, verify the number in three ways: 1) confirm it appears on the company’s HTTPS-secured contact page, 2) verify the same number appears on your order confirmation or packaging, and 3) check the number on a corporate WHOIS or DNS record lookup if the domain is unfamiliar. Avoid numbers that are only found on third‑party coupon sites or in paid ad results; these are common vectors for redirected support. If a number starts with unusual premium prefixes (e.g., 1-900 or country-specific premium codes), do not call until you confirm costs.

If you call and an agent asks for the full credit card number, social security number, or your bank PIN, terminate the call immediately and request a call reference number instead. Legitimate support usually asks for an order number, the billing ZIP, the last four digits of the card used, and the email on file. Record the agent’s name, the time and date of the call, and the callback number; these details are essential for escalation and for a dispute with your card issuer if required.

Typical call expectations: hours, wait times, and what to have ready

Most consumer-facing support centers operate Monday–Friday with extended hours; a common window is 08:00–20:00 Eastern Time. Typical phone wait times range from 2 to 20 minutes depending on volume; peak hours are weekday mornings 09:00–11:30 ET and early evenings 17:00–19:00 ET. If the company offers a callback option, use it — callbacks reduce perceived hold time and preserve the place in queue. Chat and email response times vary: chat is usually immediate or under 10 minutes, email can take 24–72 hours for a substantive reply.

• Documents and data to have ready: order number (e.g., ORD-1234567), purchase date, shipping/tracking number, billing ZIP, the email used on the order, product SKU, photos of damaged items, and the last four digits of the card used. Having these increases first‑contact resolution from an industry average of around 45% to well over 70%.
• Sample opening script: “Hello, my name is [Full Name]. Order number ORD-1234567 placed on 2025-06-12. I’m calling about a missing/defective shipment. My shipping tracking is 1Z999AA10123456784. Can you confirm the order status and available resolutions?”

Escalation, refunds, and documentation — timelines and addresses

When you’re promised a refund, ask for the refund reference number and the expected processing time. Many businesses process refunds within 3–7 business days; banks and card issuers typically take an additional 3–5 business days to post the credit, so expect 5–12 business days total. For replacements or exchanges, standard shipping windows are 3–5 business days for expedited and 7–14 days for standard shipping in the U.S. If the company provides a return shipping label, note whether they prepay it and whether the label has a tracking number.

If a satisfactory resolution is not reached within 7–10 business days, escalate: ask to speak to a supervisor, request escalation to “returns/claims specialist,” and if unresolved after 14 business days, file a complaint with the Better Business Bureau (https://www.bbb.org) and, for U.S. consumers, the Federal Trade Commission at 600 Pennsylvania Ave NW, Washington, DC 20580 or https://reportfraud.ftc.gov. Keep copies of emails, screenshots of chat transcripts, the dates/times of calls, and claim/reference numbers — these are essential for chargeback disputes (visa/mastercard chargeback windows typically run 60–120 days from transaction depending on issuer and reason code).

How to get a refund from SneakPeek?

If you change your mind about taking SneakPeek Early Gender Test, even after opening the box, you can initiate a return within 30 days of your original order on SneakPeekTest.com. Just send the unopened or opened kit back to us, and we’ll refund your full purchase price. Return shipping is FREE!

What are the business hours for SneakPeek?

Monday through Friday from 9am to 5pm PST
Our normal business hours are Monday through Friday from 9am to 5pm PST.

How do I contact getting out customer service agent?

If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. A refund can be obtained by calling customer service at 866-516-0115.

How do I contact sneak customer service?

Get In Touch:
If you’ve got a question, you might find it’s already been answered over on the FAQ page. If not, feel free to drop us a message. To reach us you can email us at [email protected], or contact us via chat.

How do I contact True People search customer service?

How can I contact True People Search?

1. Mail – at PO Box 7775 PMB 29296 San Francisco, CA 94120-7775. By.
2. Email – [email protected]. By.
3. Toll-free number – (888) 838-4803.

Why didn’t I get my SneakPeek results?

If you used SneakPeek FastTrack and your test results haven’t arrived within 8 hours after receiving your Check-in email, or if you used SneakPeek Standard and your test results haven’t arrived within 24 hours after receiving your Check-in email, contact us with your order number, and we’ll research further.