Sharonview Customer Service Number — How to Find and Use It Effectively

Where to find Sharonview’s official customer service contact

Sharonview Federal Credit Union publishes its official contact information on its corporate website (https://www.sharonview.org). The most reliable way to get the correct customer service number for your account, card or loan is to check a current monthly statement, the header/footer of the website, or the back of your Sharonview debit/credit card. Branch locations and local phone numbers are also listed on the website, so you can call the branch where you opened your account for direct assistance when appropriate.

If you have the Sharonview mobile app installed (iOS or Android), the app contains a secure “Contact Us” or “Support” section that shows the exact phone numbers for general service, lost/stolen cards and loan servicing. Because credit unions sometimes change local or toll-free lines, always verify any number you intend to call against the address bar or secure messaging area in the app or on the website before sharing personal data.

Common Sharonview contact lines and why they matter

When you look up phone numbers for Sharonview, you will typically see separate lines for general member services, lost/stolen cards, mortgage servicing, business accounts, and fraud/dispute resolution. Use the specific line that matches your request to shorten hold times and ensure your call reaches the correct specialist. For example, card loss and fraud lines are staffed 24/7 at many financial institutions so your card can be cancelled immediately, while mortgage servicing calls are routed to a dedicated team with access to loan documents.

On your statement or the website, you will also find branch-level numbers and hours — important if you need in-person services such as notary, coin counting, or notarized mortgage documents. If you are an out-of-area member, call the primary member services line listed on the website or use the secure message center in the online banking portal for account-specific requests.

Practical checklist before you call

Prepare these items to make your call efficient: account number (from a statement or online banking), the last transaction amount and date (for identity verification), the last four digits of your Social Security number, and a government ID if you plan to visit a branch. Have any relevant documents open in front of you (loan number, payoff quote, or a recent account statement) to allow the representative to resolve issues in one call.

If your call involves money movement—wires, external transfers, ACH stop payments—have routing numbers, beneficiary names, account numbers and the exact amounts/dates ready. For wire transfers you will be asked for the receiving bank’s SWIFT/BIC and routing numbers. If you are unsure about fees or cut-off times, ask the representative to confirm in writing via secure message or to email a receipt after the transaction.

• Typical items to have: account number, last transaction amount and date, last 4 of SSN, ID and any loan or card numbers.
• For card issues: card number, transaction to dispute, merchant name and date, and whether you want a replacement card sent to your mailing address.
• For loans and mortgages: loan number, property address, requested payoff date, and preferred contact method (phone, email or secure message).

What to expect when you reach Sharonview customer service

Expect an initial identity verification process: name, account number, address or last transaction. Most credit union reps will also ask for a secondary identifier such as the last four of the SSN or the date of birth. If your inquiry is complex—loan modification, fraud investigation or business banking—you may be placed with a subject-matter specialist or asked for written authorization if you are not the primary signer on the account.

Typical resolution times vary by issue type. Simple requests like checking balances, ordering checks or setting up transfers are often completed during the call (5–15 minutes). Complex issues such as fraud investigations or loan payoff processing can take several business days; ask the representative for an estimated resolution timeframe and a case or reference number to track progress.

Alternatives to calling and when to use them

Use the Sharonview online banking secure message center for non-urgent account requests, as it creates an audit trail and is often the fastest way to receive written confirmation. The mobile app supports secure chat or message requests, mobile check deposit, account alerts and card controls, which can immediately lock or unlock a debit or credit card without waiting on hold.

Visit a local Sharonview branch for services requiring notarization, original signatures, or when you need in-person identity verification (opening accounts, closing accounts, or complex loan signings). Branch addresses and hours are listed on the sharonview.org “Locations” page; appointments are available and can reduce wait time for time-sensitive services like cashier’s checks or document notarizations.

Security and dispute best practices

Never provide your full account number, PIN, or one-time passcodes in an email or unverified phone call. Sharonview representatives will not ask for your full online banking password. If you suspect fraud, request a fraud report number and confirmation that the card was blocked and replaced. Ask for written confirmation through the secure message center and keep copies of all correspondence.

For disputes, document the merchant name, exact charge amount, date, and your attempts to resolve with the merchant. Disputes often require a signed declaration or affidavit; ask your Sharonview representative which documents are needed and request an estimated timeline and contact reference to follow up.

Final practical tips

If you can’t find a number quickly, go to https://www.sharonview.org and use the “Contact” or “Locations” link; these pages are the authoritative sources for current operating hours and phone numbers. When calling, ask for a reference or case number, the representative’s name, and the expected timeframe for follow-up. Keep notes of the date and time of your call and any promised actions — these small steps speed up resolution and protect your accounts.

For urgent card compromises, use the card services line listed on the back of your card or in the mobile app to block the card immediately. For written confirmations and complex requests, always use the secure message center in online banking so there is a documented trail tied to your account.

What is the customer service number for my banking direct?

(866) 285-1856
Please call our Customer Contact Center at (866) 285-1856 to speak with a representative today.

What is the phone number for 5 3 24 hour customer service?

800-972-3030
You can also call us toll free at 800-972-3030 or visit a Fifth Third Branch near you. From the Fifth Third mobile app, log into your account. Tap the “Profile” icon in the top left corner. Tap “Personal Information,” to access and edit your personal contact information.

What is the phone number for Southside Bank customer service?

877.639.3511
Phone. Our Customer Care team is available to take your call 7:30 am – 7 pm (Monday through Friday) and 9:00 am – 4:00 pm on Saturday. Call toll-free at 877.639. 3511.

How do I contact SHARONVIEW FEDERAL CREDIT UNION?

Sharonview Federal Credit Union contact info: Phone number: (704) 969-6700 Website: www.sharonview.org What does Sharonview Federal Credit Union do?

Who is the CEO of Sharonview Federal credit union?

Herb White
An Important Message from Our President & CEO, Herb White.

How do I contact Consumer credit union?

ASK. CCCU (877.275. 2228). Get started online now!