EDCO Customer Service Office — San Marcos: Services and Practical Details

Overview

The EDCO customer service office serving San Marcos functions as the local operations and customer-facing hub for residential, commercial, and municipal solid waste services in North San Diego County. Typical local offices coordinate route management, accept account setup and billing inquiries, schedule special pickups, and support recycling and organics programs tied to state mandates. Customers should expect a blend of in-person, phone, and online support channels for rapid resolution of service issues.

Because rates, service days, and program rules are set by contract with the City of San Marcos and updated periodically, the EDCO office acts as the operational arm implementing those municipal decisions. For the most current phone number or physical address for the San Marcos office, consult EDCO’s corporate site (https://www.edcodisposal.com) or the City of San Marcos utilities/recycling pages; contact details can change with contract renewals or route realignments.

Core Residential Services

EDCO provides standardized residential service levels that include weekly trash collection, weekly or biweekly recycling collection, and weekly organics/green waste collection where required. Standard cart capacities offered are 32-gallon, 64-gallon, and 96-gallon for trash and organics; recycling is typically collected in a 64- or 96-gallon cart or designated bin. Cart swaps and upgrades/downgrades are generally processed through customer service and scheduled within 7–21 business days depending on inventory and route timing.

Special residential services include bulk-item pickup (sofas, mattresses), appliance removal (with potential refrigerant-handling fees), and holiday schedule adjustments. Bulk pickups usually require scheduling in advance; many municipalities allow one or two free bulk pickups per year, with additional collections charged per item or by the truck load. Expect typical residential billing tiers to range widely depending on cart size and service frequency—example ranges in Southern California are roughly $30–$90 per month; verify exact San Marcos rates with the local contract or EDCO customer service.

Commercial and Multifamily Services

Commercial services are tailored by account size and waste stream complexity: front-load dumpsters for retail/restaurants, compactors for high-volume generators, and scheduled roll-off containers for construction/demolition (CD) projects. Roll-off sizes commonly available are 10-, 20-, 30-, and 40-yard containers; commercial front-load dumpster sizes typically are 2-, 4-, 6-, and 8-yard. Service frequency options range from daily pickups for high-volume restaurants to once-weekly collections for low-volume businesses.

EDCO customer service supports business account setup, right-sizing analysis (to optimize cost per cubic yard collected), contamination monitoring, and reporting on diversion rates. Commercial customers should be prepared to provide business name, tax ID (if invoicing is required), site address, desired container size(s), and projected tonnage when opening an account. Pricing here is contract-specific; typical commercial dumpster service for a small business in Southern California can start near $150–$350 per month and scale upward based on size and frequency.

Sustainability, Recycling, and Compliance Programs

San Marcos customers served by EDCO should expect state-compliant recycling and organic waste diversion services. This includes source-separated recycling (paper, bottles, cans), curbside organics for yard trimmings and food scraps, and education programs to reduce contamination. EDCO frequently provides contamination audits, on-site tenant outreach for multifamily properties, and printable educational materials that explain acceptable vs. prohibited items.

The office also supports reporting and measurements: customers (especially multiunit and commercial accounts) can request diversion and tonnage reports for sustainability goals or municipal compliance. For construction projects, EDCO can coordinate CD debris recycling and supply load tickets and diversion certificates, commonly used to document compliance with municipal green building or waste diversion requirements.

Billing, Accounts, and Customer Support

Customer service handles new account setup, billing disputes, service suspensions or transfers, and online account management enrollment. Most customers can view invoices, schedule payments (one-time or autopay), and download account history via EDCO’s online portal. Paperless billing options and e-bill setups are standard for faster processing and reduced fees.

Common account actions that require documentation or specific steps include business account registration (business license or tax ID), requests for new container placement (site drawing or photos), and commercial compactor permits. For immediate service interruptions (missed pickup or spill), customers should report via the EDCO online form or municipal customer service phone; response windows are typically 24–72 hours for non-emergency issues and faster for safety hazards.

• Quick reference: Typical cart sizes — 32, 64, 96 gallons; roll-off sizes — 10, 20, 30, 40 yards; standard response window for missed pickups — 24–72 hours.
• Common documents for commercial accounts — business name, billing address, tax ID, preferred container size, projected tons/month, and site access instructions (gate codes, loading dock info).

Special Services, Fees, and Scheduling

EDCO offers event cleanup, temporary container rentals, one-time debris box delivery, and appliance/e-waste pickups (subject to state e-waste handling rules). Fees for special services are quoted per request; examples include same-week roll-off delivery surcharges and per-ton disposal fees at transfer stations. Extra-collection fees for overweight carts, contaminated loads (e.g., recyclables with food contamination), or hazardous material handling are assessed per municipality contract and disposal facility billing.

To schedule a special pickup or obtain a formal quote, provide the service window, site access constraints, and estimated volume (cubic yards or number of items). This information reduces back-and-forth and ensures accurate pricing; for construction sites, include anticipated project start and end dates and whether separate bins for concrete, wood, and metal are required for diversion credits.

How to Find Current Local Details

Because phone numbers, office addresses, and municipal contract rates change periodically, always verify San Marcos-specific details through the official EDCO website (https://www.edcodisposal.com) or the City of San Marcos public works/recycling pages. If you need a tailored quote or immediate assistance, request it through EDCO’s online portal or the City’s waste services page to ensure you receive the correct local contact and current pricing.

If you want, provide the service address or account number and I can outline exactly which documents and measurements you’ll need to open an account, request a container, or dispute a bill—plus a step-by-step checklist for faster processing.

How much to haul garbage?

At a glance

Price	Full-service junk removal	Dumpster rental
Price range	$100–800/load	$300–$600/week
National average	$230/load	$400/week

Feb 7, 2025

How do I dispose of large items in San Diego?

All customers have to do is call our customer service center and request a bulky pickup for the unwanted item. Please call (619) 421-9400 at least 24 hours before your scheduled service day to schedule bulky item pickup.

How to force a garbage collection?

How to force Java garbage collection

1. Call the System. gc() command.
2. Call the getRuntime(). gc() command.
3. Use the jmap command.
4. Use the jcmd command.
5. Use JConsole or Java Mission Control.

Why hasn’t my garbage been picked up yet?

A garbage truck might skip your trash pickup for several reasons. Common reasons include improper sorting of waste, overweight or oversized containers, blocked access to the garbage due to parked vehicles or construction, hazardous materials in the garbage, or severe weather conditions.

How to get rid of a bunch of garbage?

• Local Recycling Centers : Some recycling centers accept household waste.
• Community Clean-Up Events : Look for local community clean-up days or events where residents can dispose of waste.
• Ask Neighbors or Friends
• Public Trash Bins
• Donation
• Local Disposal Services
• Break Down Items
• Check with Local Authorities

How to call waste management customer service?

General Customer Service Phone Numbers
Here are some commonly used Waste Management phone numbers: General Customer Service: 1-866-909-4458. Residential Services: 1-800-774-0222.