Robert Half customer service phone number — complete, practical guide

How Robert Half publishes phone contacts (and why there isn’t a single universal number)

Robert Half is a global staffing and professional services firm with hundreds of local offices across the United States, Canada, Europe, Latin America and Asia-Pacific. Because the company routes candidate, client and payroll inquiries to locally staffed offices, there is not a single “one-size-fits-all” customer-service phone number that handles every type of request worldwide. Instead, Robert Half centralizes contact points on its official site and on regional office pages so callers reach specialists (recruiters, account managers, payroll support) familiar with local labor rules and market rates.

Practically, that means the fastest way to reach the correct phone number is to use the company’s official contact tools: the Contact Us and Locations pages on https://www.roberthalf.com. Those pages provide office-level phone numbers by city or ZIP code and separate pathways for Employers (hiring managers) versus Candidates (job seekers). Using the local office phone reduces transfer time and ensures the person answering can access local timesheets, job postings and compliance details immediately.

Step-by-step: find the exact customer-service phone number you need

1) Open the main site at https://www.roberthalf.com. 2) Click “Contact” or “Locations” (URLs commonly are /contact-us and /locations). 3) Enter your city, state or ZIP/postal code to pull the nearest office record. The result page will show the office address, local phone number, hours, and often a direct link to book an appointment or submit a resume online.

Separately, Robert Half maintains distinct web entry points for different audiences — e.g., Candidate resources (job search, resume tips) at https://www.roberthalf.com/en/candidates and Employer/hiring resources at https://www.roberthalf.com/en/employers. Using the appropriate portal populates the right contact form and phone line for recruiting, payroll or workforce advisory services, which speeds response and avoids misrouting.

What to expect when you call: hours, response time and typical workflows

Local office hours are generally standard business hours (Monday–Friday, roughly 8:30 a.m.–5:30 p.m. local time), but exact availability will vary by region and service line (e.g., temporary staffing vs. executive search). When you call a local office you’ll usually reach a receptionist or recruiter who can either resolve common questions (timesheet submission, interview scheduling, contract details) or transfer you to an account manager or payroll specialist. If your request involves payroll or benefits for an existing temporary employee, expect the call to require verification information (assignment ID, last 4 digits of SSN where applicable) and to take 10–20 minutes on average.

Industry averages for staffing firms suggest an initial phone answer time of 1–6 minutes during normal business hours; complex escalations (investigations of payroll discrepancies, worker classification issues) can take 24–72 hours to resolve because they involve internal audits, documentation review and sometimes third-party payroll vendors. If you need immediate escalation, request a specific account manager’s direct line or ask for an estimated time to resolution and a reference/ticket number for follow-up.

What to have ready when you call

• For job seekers: full legal name, email, phone, ZIP code, resume file name/date, job reference number (if applicable), and desired pay range or availability dates.
• For employers/clients: company name, contact name, job requisition number, expected start date, billing account number (if previously worked with Robert Half), and any contract or SOW reference.
• For payroll/benefits issues: temporary employee ID, pay period dates, last four of Social Security number (as allowed by local privacy rules), copy of the timesheet and the name of the payroll specialist assigned to the account (if known).

Alternative contact routes and escalation options

In addition to the local office phone, Robert Half provides an online contact form that routes queries to the correct regional office. Use https://www.roberthalf.com/en/contact-us and select the appropriate category (Employers, Candidates, Media, Investor Relations). For many urgent payroll or compliance issues you can upload supporting documents through the contact form so the local team has files on hand before returning the call.

If you cannot obtain timely resolution via the local office phone or web form, escalate by requesting the regional manager or client service director by name and ask for an expected response window in hours. If necessary, formal complaints can be documented via certified mail to the office address listed on the local office page or routed through Robert Half’s corporate channels listed at the bottom of the global site. For regulatory matters (wage disputes, worker classification), also preserve copies of timesheets and communications and file with your state/provincial labor department as appropriate.

Quick reference — practical tips

• Always use the Locations tool at https://www.roberthalf.com/locations to get the correct local phone number for your city/ZIP — that number connects you to specialists who handle region-specific questions.
• If your matter is time-sensitive (payroll, credential verification, on-site safety), indicate “urgent” immediately and ask for a callback window; typical staffing-industry SLA for urgent payroll corrections is often 24–48 hours.
• Keep digital copies (PDFs) of timesheets, contracts and ID ready to upload via the contact form or to email to the recruiter you are working with to accelerate resolution.