Red Bull Mobile Saudi Arabia — How to find and use the customer service number
Contents
- 1 Red Bull Mobile Saudi Arabia — How to find and use the customer service number
- 1.1 Clear overview and why the customer service number matters
- 1.2 How to locate and verify the official customer service number
- 1.3 What to prepare before calling customer service
- 1.4 Alternate channels: WhatsApp, email, social media and stores
- 1.5 Escalation path and regulatory complaint process
- 1.5.1 How do I contact no bull customer service?
- 1.5.2 How do I contact Red Bull customer service?
- 1.5.3 What is the customer service number of Red Bull Saudi Arabia?
- 1.5.4 Is Red Bull in Saudi Arabia?
- 1.5.5 How can I activate Red Bull SIM in Saudi Arabia?
- 1.5.6 Which network provider is Red Bull Mobile KSA?
Clear overview and why the customer service number matters
Red Bull Mobile operates as a mobile virtual network operator (MVNO) in multiple markets and in Saudi Arabia its customer service number is the primary gateway for account issues, SIM registration, billing disputes and technical support. Because Saudi Arabia enforces strict SIM registration and identity verification (national ID/Iqama required), a timely connection to the correct customer service channel prevents interruptions — especially for prepaid plans where time-limited top-ups and verification deadlines can cause immediate service loss.
Many problems that callers try to solve by visiting a store (SIM activation, eSIM provisioning, IMEI-related blocking, balance corrections) can be handled by phone if you come prepared with the right documentation and device identifiers. Below you will find practical, step-by-step guidance on how to locate and verify the official Red Bull Mobile Saudi customer service number, plus exact information to have on hand when you call or use alternatives such as WhatsApp, live chat or regulatory escalation.
How to locate and verify the official customer service number
Official customer service numbers are published in three authoritative places: (1) the SIM packaging and printed documentation you received at purchase; (2) Red Bull Mobile’s local Saudi website or the Red Bull Mobile global site with a country selector; and (3) the carrier’s verified social media profiles (look for the blue verification badge on Twitter/X, Facebook or Instagram). If you find a phone number in Google Maps or a directory, cross-check it against the number on the SIM packaging or the company’s verified site before calling.
Mobile numbers in Saudi Arabia follow the format +966 5X XXX XXXX for mobile lines and 800/9200-type local toll numbers for businesses. If Red Bull Mobile publishes a local short-code (e.g., a 3–4 digit short number for SMS or in-network calls), you should confirm that code visually on your SIM card sleeve or official PDF documents; do not rely solely on third-party forums for short-code accuracy.
What to prepare before calling customer service
Call durations and first-contact resolution increase dramatically if you have the right data ready. Be prepared to provide your full MSISDN (the mobile number, including +966), ICCID/SIM serial (20 digits printed on the SIM card or SIM sleeve), IMEI (for device-specific issues), and the exact purchase date or transaction ID if you purchased a plan online. For billing disputes keep screenshots of the charge, the exact timestamp (e.g., 2024-04-15 13:32), and the last 4 digits of the payment method used.
For identity verification and SIM registration you must present either a Saudi National ID (SNID) or an Iqama number for expatriates. Photocopies or mobile photos of the front of the ID are normally required for account linking; biometric registration may be requested at the point of sale, so if you were given any registration receipts, keep those available when you call.
Essential details and documents (packaged list)
- MSISDN in international format (e.g., +9665XXXXXXXX) and the ICCID/SIM serial (20 digits).
- Device IMEI: dial *#06# or check Settings → About Phone; required for SIM-lock/IMEI-related blocks.
- Proof of purchase: transaction ID, date/time, and the last 4 digits of payment card or STC/Mobily top-up receipt.
- Identity: Saudi National ID or Iqama number; passport number + copy for foreigners when requested.
- Screenshots/logs of the problem (error messages, rejected SMS, failed authentication timestamps).
If you cannot find or reach a direct number, use alternative verified channels. Many MVNOs in Saudi provide a WhatsApp business account for customer care (search for an official business profile), an email support address, a live chat widget on the official site, and an in-person store locator. When using WhatsApp or chat, paste the same critical identifiers (MSISDN, ICCID, IMEI) as you would in a phone call — these channels create a written transcript that improves escalation handling.
For urgent SIM registration or biometric issues, visiting a recognized reseller or the operator’s partner store can be faster. Use the “store locator” on the official Red Bull Mobile site (or the local partner’s site) and verify the address in Google Maps. Keep in mind that in-person stores may have specific opening hours — typical Saudi retail telecom hours are 09:00–22:00 local time in major malls, but hours vary by district and season.
Escalation path and regulatory complaint process
If customer service does not resolve your issue within the time promised, escalate through the operator’s formal complaint channels: ask for a complaint reference number, the name and employee ID of the agent, and an estimated resolution deadline. Keep all receipts and transcripts. Operators in Saudi are required to provide a written complaint number for further tracking.
If the operator fails to resolve the complaint, escalate to the Communications, Space & Technology Commission (CITC). The CITC website (https://www.citc.gov.sa) contains complaint submission forms and a consumer helpline. When escalating, attach the operator complaint reference, correspondence, timestamps and receipts to expedite review. Logging your escalation with CITC typically shortens resolution time for blocked services, fraudulent charges or registration disputes.
How do I contact no bull customer service?
Live Chat with us during our hours of operation for immediate assistance. Text us at +1 (617) 997-0588 or submit a request, and we’ll get back to you within 12-24 hours.
How do I contact Red Bull customer service?
You can reach us via e-mail ([email protected]), phone (800-378-0164) or by using our contact form.
What is the customer service number of Red Bull Saudi Arabia?
Alfursan Care Center
| Country or Territory | Telephone Number |
|---|---|
| Saudi Arabia | 920022222 within KSA |
| +966 12686 1010 Outside KSA (Reward Tickets) | |
| Jordan | +962 65777766 |
| UK | +44 3712004433 |
Is Red Bull in Saudi Arabia?
Red Bull – Buy online on Tamimi Markets. Home Delivery now available at Khozam Compound, Riyadh.
How can I activate Red Bull SIM in Saudi Arabia?
Activate your SIM card from your phone
- Download the App.
- Scan the kit code or enter the alphanumeric code.
- Choose your new number or port in.
- Select your plan.
- Enter your details.
- Upload your ID and take a selfie.
- Verify you’re not a robot.
- And pay!
Which network provider is Red Bull Mobile KSA?
Zain KSA network operator
Red Bull MOBILE KSA will offer state-of-the-art prepaid and postpaid mobile plans and access to a unique value proposition, the ‘World of Red Bull’. It is offered in cooperation with the best 5G coverage with Zain KSA network operator and it is integrated into Red Bull’s overarching marketing and communication mix.
