Range Rover customer service number — how to reach help fast and effectively

This guide explains where to find the correct Range Rover (Land Rover) customer service numbers, how the different phone lines are organized (roadside assistance, customer care, dealer service), and exactly what information to have ready so you get resolution on the first call. It is written for owners and fleet managers who need accurate, practical steps rather than generic advice.

The core principles: use the official website and your VIN to verify contact options; call roadside assistance for immediate mobility problems; contact customer care for warranty, recall, or unresolved dealer issues. Below you will find specific phone numbers, addresses and website links you can use immediately, plus realistic cost and warranty numbers so you know what to expect.

Primary numbers, addresses and official websites

Land Rover central resources are the definitive source for up-to-date phone numbers and region-specific services. The global corporate site is https://www.landrover.com/ and the North American owner site is https://www.landroverusa.com/. For MyLandRover InControl services (owner portal, vehicle health reports, service history) use https://owner.landrover.com/ to log in with your VIN or account credentials.

Typical official contacts you can use immediately (verify for your country on the site above):

• North America (United States & Canada) — Jaguar Land Rover Customer Experience: 1-800-637-6837. Headquarters (North America): Jaguar Land Rover North America, 555 MacArthur Boulevard, Mahwah, NJ 07430.
• Roadside Assistance (typically 24/7 depending on region) — check your owner manual or the owner portal for the VIN-specific number; in North America roadside support is available through the same owner portal and the number above is the route to confirm coverage and tow authorization.
• Official websites — Global: https://www.landrover.com/; North America owners portal: https://owner.landrover.com/; service booking pages are linked from these sites and will show dealer phone numbers and estimated service pricing for your vehicle.

What to prepare before you call

Preparing a concise packet of information before you dial shortens hold time and raises the chance of immediate resolution. Have the following on hand: vehicle VIN (17 characters), current mileage, model year (e.g., 2018, 2020, 2024), exact model designation (Range Rover, Range Rover Sport, Range Rover Velar, etc.), and the dealer name/location you last visited. If the issue is driving-related, note the date/time, location (nearest cross-streets), and any dashboard warnings or noises.

Create a short timeline of the problem: first occurrence, any dealer/service actions, repair order numbers, and the name of the service advisor you spoke with (if any). If you have photos or video (recommended for rattles, leaks, or visual defects), upload them to the owner portal or reference that you can send them by email — this expedites escalation and reduces back-and-forth.

When to call roadside assistance, dealer service, or customer care

Roadside Assistance: call immediately for safety and mobility events — flat tire you cannot change, engine stall, electrical failure that leaves vehicle immobile, or accident tow needs. Roadside assistance is normally available 24/7; response times vary by location but modern providers average 30–60 minutes in suburban areas. If you need a tow to a dealer for warranty repair, request authorization through the Roadside Assistance line so the transport is covered under manufacturer terms when applicable.

Dealer service: call your local authorized Land Rover dealer to book scheduled maintenance (oil service, 10k/20k service intervals) or known repairs. Typical routine service costs (U.S. retail averages, 2020–2024 market data) — oil/inspection: $200–$600; brake pads front or rear: $300–$900; 60k major service: $900–$2,500. Always request a written estimate and ask whether genuine Land Rover parts (OEM) are being used — OEM part pricing is generally 20–40% higher than aftermarket but maintains warranty compliance.

Customer Care (manufacturer level): call when you need escalation — unresolved dealer disputes, warranty coverage questions, recall clarification, or when you want a formal case number. Customer care documents all contacts; keep the case number and the name of the representative. Typical manufacturer new vehicle limited warranty in the U.S. for recent Range Rover models is 4 years/50,000 miles (confirm by model year in your owner manual); corrosion and emissions coverages have separate terms that vary by year and state.

Practical tips for fast resolution and escalation

If the issue is urgent (safety or mobility), always start with Roadside Assistance. For warranty or quality disputes, ask the dealer for a documented repair order and then escalate with the customer care number if the dealer cannot resolve the claim. Document the timeline: date, advisor name, RO (repair order) number, and the quoted cost or denial reason. When escalating, email the customer care center with the VIN and scanned repair order — this creates a paper trail that expedites arbitration.

Use the owner portal to book service and to track recalls: VIN lookup on the Land Rover site will list open recalls and service campaigns by year/model. For recall repair scheduling, manufacturers perform recall work at no charge; make sure you obtain a written confirmation for the repair and ask for the campaign or recall number for your records. If you are a fleet manager, ask your dealer for volume service pricing or a fleet account with pre-negotiated labor rates — discounts of 10–20% are typical for fleets of 5+ vehicles.

Why did Rover charge me $49?

If you want to offer pet care services on Rover, there is a $49-$79 profile review fee that varies depending on your location. Keep in mind that profile review fees may change over time.

Where is Range Rover headquarters in the US?

Mahwah, New Jersey
Headquartered in Mahwah, New Jersey in the United States, Jaguar Land Rover North America, LLC has offices across the USA and Canada and is represented by more than 330 retail outlets.

How do I file a complaint with Land Rover?

FOR CUSTOMER SERVICES CALL: JAGUAR ‑ 1 (800) 452‑4827 OPTION NUMBER 9 LAND ROVER ‑ 1‑800‑FIND 4WD. For Customer help or general enquiries please click here.

Can I call someone on Rover?

Rover app:
Tap Inbox, then choose the conversation with the person you want to call. Tap the three dots at the top of the conversation details. Tap the Call option next to the person’s name.

What is the 800 number for Land Rover?

A call to our 24-hour toll-free hotline (1-800-637-6837) brings you help anywhere in the United States.

Does Rover have a Customer service phone number?

24/7 Emergency Support: Rover’s Trust & Safety team is standing by around the clock to help you if an emergency arises. Phone us the moment you need us, at 888-727-1140. The Rover Guarantee: Rest assured, every stay is backed by the Rover Guarantee. Learn more about what’s covered under the Guarantee here.