Post Lake Lending — How to find and use the customer service number

Where to locate an official Post Lake Lending customer service number

Always obtain Post Lake Lending’s customer service number from an authoritative source before placing any call. The most reliable places are the company’s official loan documents (promissory note, escrow statement, periodic billing), the company website, or its registration record on NMLS Consumer Access (https://nmlsconsumeraccess.org). If you have a Post Lake Lending online account, the secure portal will list phone numbers and secure messaging options; verify the URL begins with https:// and matches the company name.

Do not rely solely on third‑party directories, social media posts, or unsolicited texts. Scammers frequently advertise fake “helpful” numbers. If a number appears in an email or text, cross‑check it against the official site or your loan paperwork. Example number shown here is for illustration only: (800) 123‑4567 — do not use this unless you verify it on an official Post Lake Lending channel.

What to prepare before calling customer service

Having the right documentation and information on hand speeds resolution and reduces hold time. Typical items to prepare include your loan account number, property address, the last four digits of your Social Security number, the date of origination, and recent payment amounts/dates. If you are calling about escrow, insurance or tax questions, have the latest escrow analysis or tax bill visible.

If your call relates to a pending loss mitigation, modification or dispute under RESPA, prepare copies of the written request and any supporting documentation (bank statements, hardship letter, pay stubs). Note the dates you previously sent documents and the method (email, certified mail). Servicers are required by RESPA to acknowledge certain written inquiries within 5 business days and provide a substantive response within 30 business days, so having timestamps is essential.

• Checklist to have ready: loan number; property address; last 4 SSN; recent payment history; copy of any written dispute; dates of prior communications; any bankruptcy or legal case numbers if applicable.

What typically happens on a customer service call and how to secure an outcome

Expect calls to be recorded for quality and verification. Common customer‑service hours in the mortgage industry run roughly 8:00 AM–8:00 PM Eastern Time on weekdays, though some companies offer Saturday hours 9:00 AM–1:00 PM. Typical hold time for high‑volume servicers ranges from 10 to 45 minutes; ask to retain the caller’s name, extension, and a call reference number before you hang up.

During the call, state the purpose clearly (e.g., “I am calling about the mortgage account 1234567 regarding the escrow shortage shown in the April 2025 escrow analysis”). Ask for a timeline and next steps in writing (email or secure message). If an agent promises a callback, insist on a specific date and time window, then follow up by email to create a record.

Escalation steps if you cannot reach resolution

If initial customer service does not resolve your issue within the time given, escalate to a supervisor and request escalation case numbers. Keep a running log of each call: date, time, agent name, and outcome. If escalation within Post Lake Lending fails, you have regulatory and consumer options to pursue.

Key escalation contacts and resources to use include the Consumer Financial Protection Bureau (CFPB), your State banking or financial regulator, NMLS Consumer Access for licensing verification, and the Better Business Bureau for a formal complaint. When filing a complaint, submit copies of your correspondence and a concise summary of what you seek (refund, correction, modification, documentation).

• Regulatory contacts: CFPB phone (consumer helpline) at (855) 411‑2372; CFPB website https://www.consumerfinance.gov. NMLS Consumer Access: https://nmlsconsumeraccess.org to confirm licensing and the company’s published contact info. State regulator lookup via https://cisconsumerfinance.org or the state’s department of financial institutions website. Better Business Bureau: https://www.bbb.org for complaint history.

Security, fraud precautions, and verification best practices

Never provide your full Social Security number, online banking credentials, or a one‑time verification code to an unsolicited caller. If a caller claims to be from Post Lake Lending but the number or domain does not match the one you verified, end the call and call back via the official number from your loan statement or the NMLS record. Always confirm the agent’s name, department, and a direct call reference number.

Check for secure communications: company websites should use HTTPS and eStatements should be accessible only after secure login. If you receive an email with a link, hover (or inspect) to verify the domain matches the company’s official domain. For suspected fraud, file a report with your state attorney general and the FTC (https://www.ftc.gov) and freeze credit if identity theft is possible.

Sample opening script for the customer service call

“Hello — my name is [Your Name]. I am calling about mortgage account [loan number] for [property address]. I need confirmation of the current payoff balance and an escrow accounting for the past 12 months. My last four SSN digits are [1234]. Can you provide a reference number for this call and the name of the agent handling it?” This concise opening communicates the subject, gives identifiers the agent needs, and requests a record for follow‑up.

End the call by asking for emailed confirmation and a timeline. If you were promised documents or a callback within a specified number of days, follow up in writing immediately to the company’s secure messaging or official customer service email so you have a paper trail. That record is critical if you later file a regulatory complaint or need judicial relief.

How much does Post Lake lending give?

How much can you borrow via Post Lake Lending Installment Loans?

Personal Loan Amount	$200.00 – $5000.00
Loan Term	N/A
APR	550% – 815%

What happens if you don’t pay a LendingPoint loan?

If you stop paying LendingPoint, you might be charged late fees and your credit score will drop. Other consequences of not repaying a personal loan from LendingPoint include going into default, being hounded by debt collectors and possibly being sued.

What is the best bad credit loan?

Best personal loans for 580 credit score or below

• Best for a credit score of 300: Upstart.
• Best for flexible terms: OneMain Financial.
• Best for quick funding: Avant.
• Best for start-ups: Universal Credit.
• Best for small loans: Oportun.

What is the phone number for Lending Club customer service?

(888) 596-3157
If you are experiencing issues you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or by calling (888) 596-3157.

Who owns Post Lake lending?

Tribal Lending and Sovereign Immunity in Consumer Finance
Understanding tribal sovereignty and compliance with federal consumer finance laws can be complex. Post Lake Lending Inc. operates under Tribal Law as an economic arm of a federally recognized sovereign Indian nation.

What is the phone number for Lendingpoint customer service?

You can check the status of your application by calling Customer Support at (888) 969-0959 (888) 969-0959.