NAV customer service number — how to reach NAV efficiently

Where to find the official NAV customer service number

NAV (Norwegian Labour and Welfare Administration) publishes its current contact numbers on its official website: https://www.nav.no/kontakt. That page lists the national contact centre number, regional office numbers and specific team lines (pensions, sickness benefits, employer services). Because NAV reorganises telephone routing and local services periodically, always verify the number there before calling.

A commonly referenced national contact number format is +47 55 55 33 33 (Norway) — but formats and direct lines vary by service and region. If you are outside Norway, call with the +47 country code and confirm international calling rates with your carrier. For secure digital contact, use Ditt NAV (https://www.nav.no/dittnav) or the NAV app: these channels allow messaging, sending documents, and often avoid long wait times on the phone.

Typical opening hours, wait times, costs and languages

NAV telephone services are generally open on weekdays; typical core hours are Monday–Friday, roughly 08:00–15:30 local time, but some teams (employer line, pensions) may have extended hours. Weekend telephone coverage is limited. The NAV website shows exact opening hours per contact line and seasonal variations (for example, extended hours during peak unemployment spikes or benefit deadlines).

Average wait times fluctuate by demand. In normal periods expect waits in the 5–30 minute range; during policy changes, benefit deadlines or epidemics waits can exceed an hour. Calls within Norway to standard geographic/non-geographic numbers normally follow your phone operator’s domestic rates; calling from abroad uses international rates. NAV provides interpreter services on request and has staff who can handle Norwegian and English; if you need another language, request an interpreter when you call or use the digital message function and indicate the language needed.

What to prepare before you call NAV

Preparation reduces call time and increases chance of an immediate resolution. Have these identifiers and documents available before you dial: your national identity number (fødselsnummer or D-number), the saksnummer (case number) from any NAV letters, the date of decision you’re calling about, and supporting documents (income statements, medical certificates, employer details). If you use digital ID (BankID), log in to Ditt NAV in parallel; many NAV advisers will ask you to confirm details visible on your online profile.

• Identifiers: fødselsnummer / D-number, saksnummer (case number)
• Digital credentials: BankID or MinID access for secure verification
• Documents: employer letters, latest payslips, medical certificates, rental contract or bank statements when relevant
• Dates and timelines: exact dates of illness, unemployment start, or travel that affect benefit entitlement

Alternative contact channels and when to use them

If the phone queue is long or your question requires document exchange, use Ditt NAV (messages) or the NAV app for secure written contact. Digital messages usually receive a response within a few working days; urgent casework is escalated. The digital channel is particularly efficient for submitting attachments (PDFs, medical notes) and for receiving written confirmations you can archive.

• Ditt NAV (https://www.nav.no/dittnav) — secure messaging and document upload
• NAV app — quick access to messages, appointments and some decision letters
• Local NAV office search on nav.no — find local phone numbers and booking options

How to escalate, complain or appeal a NAV decision

If you receive a written decision that you disagree with, the standard route is to submit a formal complaint (klage) to NAV first. The decision letter will state the deadline for appeal—this deadline is critical and commonly measured in weeks from receipt of the decision. If NAV denies your klage, you may then bring the case to Trygderetten (the Norwegian National Insurance Court). Always keep a copy of your complaint and any postal or upload receipt as proof of timely submission.

When escalating by phone, ask for: the adviser’s name, unit/team, and a saksnummer so the escalation is logged correctly. If the matter is time-sensitive (medical leave, pending payments), request a priority review and document that request in Ditt NAV. For formal appeals and legal representation, consider getting advice from a legal adviser specialising in social security law; some municipal advisory services provide low-cost or free assistance for appeals.

Practical tips for common NAV topics (sickness, unemployment, pension)

Sickness benefits: ensure you submit employer certificates and medical certificates as required; employers typically report income for the first 16 calendar days and NAV calculates follow-up. If you phone about sickness pay, have the date your sick leave began, your employer’s name and a copy or reference to the medical certificate.

Unemployment (dagpenger) and pensions involve strict documentation and registration timelines. For unemployment benefits, register as a jobseeker on nav.no the first weekday after you become unemployed and apply for dagpenger within the deadline stated on the NAV site. For pensions, collect prior employment records and annual income figures—NAV calculates entitlement using lifetime earnings and contribution years, so precise employment dates and salary figures matter for an accurate estimate.

What credit score do I need to get business credit?

around 670
Most standard business credit cards look for a minimum FICO score of around 670, which falls into the “good” credit range. If your score is above that, your chances of approval go up, especially for cards with better rewards or lower interest rates.

What company is Nav?

Nav Technologies, Inc. is a financial technology company and not a bank. Banking services provided by Thread Bank, Member FDIC. The Nav Prime Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted. See Cardholder Terms for additional details.

How to improve Duns score?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview To improve your Dun & Bradstreet score, focus on building a positive payment history, establishing trade lines with reporting vendors, and ensuring accuracy in your credit reports. Specifically, pay bills on time, or even better, early, and ensure your vendors report your payment history to Dun & Bradstreet.  Here’s a more detailed breakdown: 1. Payment History:

• Prioritize on-time payments: . Opens in new tabThis is the most crucial factor. Make all payments, including those for loans, credit cards, and vendor invoices, by the due date, or even better, early. 
• Automate payments: . Opens in new tabSet up systems to track and manage your bills to ensure nothing is missed. 
• Address late payments promptly: . Opens in new tabIf you have missed payments, address them as quickly as possible and work with your vendors to understand how to prevent future occurrences. 
• Focus on large invoices: . Opens in new tabWhen paying early, prioritize larger invoices as they carry more weight in the PAYDEX score calculation. 

2. Establishing Trade Lines:

• Open trade accounts: Establish accounts with suppliers who report to Dun & Bradstreet.
• Choose vendors wisely: Look for vendors that offer net-30 terms and report to D&B.
• Ask vendors to report: If you have vendors who don’t currently report, request that they do so. 

3. Maintaining Accuracy:

• Review your credit reports: Regularly check your Dun & Bradstreet credit reports for errors or outdated information.
• Dispute inaccuracies: If you find any errors, dispute them with Dun & Bradstreet to get them corrected. 

4. Other Considerations:

• Keep credit utilization low: For business credit cards, aim to keep your utilization rate below 30%. 
• Build strong vendor relationships: Maintain positive relationships with your vendors, as this can positively impact your score. 
• Consider your personal credit score: While Dun & Bradstreet focuses on business credit, your personal credit score can sometimes influence lending decisions. 

AI responses may include mistakes. Learn moreDun & Bradstreet PAYDEX® Score: What Is It, Ranges & How to ImproveJul 9, 2025 — Open three or more net-30 vendor accounts with suppliers that report to Dun & Bradstreet. Pay invoices 10–20 days early…NavBusiness Credit Scores and Ratings – Dun & BradstreetTwo of the most effective ways to potentially improve your business’s PAYDEX Score are (1) paying your bills on or ahead of time a…Dun & Bradstreet(function(){
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Is there a phone number for Cash App customer service?

Call us at 1-800-969-1940. Please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.

How much is NAV monthly?

If you want more features, you need to sign up for the build option. This sits at $49.99 a month or $39.99 quarterly. It adds the Nav Prime Charge Card, the Nav business checking account through Thread Bank, and bookkeeping tools.

Is NAV legit for business credit?

Nav is a legitimate online resource for small business finances. The company showcases a variety of financial services to ensure healthy business finances. While Nav’s site does offer a handful of services and tools, these services are carried out by different partner companies.