Kuvings Customer Service Number — How to Find, Prepare, and Use Support Effectively

Where to locate the official Kuvings customer service number

If you need the authoritative Kuvings customer service phone number, the single safest source is the regional Kuvings website for your country. The global brand site is https://www.kuvings.com/ and it redirects to country-specific pages (for example, https://www.kuvings.com/us/ for the United States). On those pages use the Support or Contact link — the live customer-service telephone number is published there alongside hours and local warranty details.

A second reliable place to find the correct phone number is the printed Quick Start guide or Warranty card included with every Kuvings appliance. Manuals are model-specific and list a regional support line and an email address. If you bought from a major retailer (Amazon, Williams Sonoma, Bed Bath & Beyond, etc.), the product listing and your retailer order page also show the manufacturer contact used for returns and warranty claims.

Exactly what to have before you call

Being prepared reduces average handle time and speeds resolution. Before dialing, assemble: the model name (e.g., EVO820, C7000 — printed on the unit), the serial number (S/N — usually on the underside or rear label and a mix of letters/numbers), the date of purchase and a copy of the receipt or order confirmation, and short video clips or photos that clearly show the fault. Agents will ask for all of these; having them saved on your phone or computer cuts call time from 15–30 minutes to 5–10 minutes in most cases.

Also note your warranty status. Many Kuvings units have motor warranties that differ by region and model: typical retail price bands are $299–$699 for whole slow juicers, and motor warranty durations commonly range from 1 year to up to 10 years in some markets. Verify the exact term on your warranty card or on the regional support page before you call so you can quickly determine whether a repair is covered or if a fee applies.

How to contact and escalate efficiently

Kuvings support usually offers multiple contact channels: phone, email/contact form, live chat on selected regional sites, and social media messaging (Facebook/Instagram pages like @kuvingsglobal or regional variants). If phone wait times are long, submit a ticket through the official contact form and include the model, serial, purchase date, order number, and 2–3 diagnostic photos — this often triggers a call-back within 24–48 hours.

If the first-line agent cannot resolve the issue, request escalation to a technical specialist or to the regional repair coordinator. For warranty denials that you believe are incorrect, ask for a written explanation and the policy clause referenced, then escalate to the regional office via the contact information on the regional site. If you purchased through a third-party retailer, you can also open an A-to-Z claim or return request with the retailer as a parallel route to resolution.

Practical sample scripts and timing

When you call, start with a concise statement: model, serial number, purchase date, and one-line description of the fault (example: “EVO820, S/N 12345ABC, purchased 2022-11-02, motor stalls at start and emits burning smell”). This allows triage agents to pull warranty status and advise next steps immediately. Typical business hours for Kuvings regional support are Monday–Friday, 9:00–18:00 local time; expect longer wait times on weekends and major sale days.

Document the interaction: write down the agent’s name, ticket number, and promised next action (repair authorization, parts shipment, return label). If a part is authorized, get the part number and price before you hang up. Authorized repairs will usually be assigned to an accredited service center with an estimated turnaround of 7–21 days depending on part availability and shipping location.

Costs, parts, and repair logistics

When an issue falls outside warranty, typical out-of-warranty costs for Kuvings units vary by part: replacement auger or strainer/mesh screens can range from $30–$80, mid-priced plastic housings and lids $40–$120, and motor or PCB-level repairs are commonly $150–$400 or higher depending on labor and return-shipping fees. Replacement-unit prices at retail as of 2025 typically range from $299 (entry-level) to $699 (high-end whole juicer models), so you should compare repair estimates against replacement cost.

Authorized spare parts and serial-specific components should be ordered through the regional parts portal linked on Kuvings’ support pages to ensure compatibility and warranty of the repair. If you are sent an RMA/repair authorization, follow packing instructions exactly (labels, cushioning) and insure the shipment for the declared value — many service centers require this and will not accept unlabeled or improperly packed units.

• Checklist before calling: model name, serial number location (underside label), purchase date and receipt (digital copy), short video of fault, your shipping address for parts/repairs, and preferred contact phone/email.
• Escalation steps: 1) Ask for ticket number and agent name; 2) Request technical specialist or regional repair coordinator; 3) If unresolved in 72 hours, submit formal complaint via regional site contact form and copy retailer if purchased through a third party.

Is Kuvings a Chinese company?

Kuvings is a combination of
NUC Electronics Co., Ltd. is a representative global manufacturer of premium kitchen appliances in Korea. Established in 1978, it introduced products based on a number of original technologies such as green juicer, crusher blender, fermenter, juicer, high-speed blender, and vacuum blender.

How do I contact Kuvings USA?

Call us: (888) 682-5559

1. Sale.
2. Shop. Whole Slow Juicer. REVO830. PROFESSIONAL VACUUM BLENDER.
3. New to Juicing?

Why is my Kuvings juicer not working?

What do I do if the motor does not work – Kuvings. Ensure the plug is plugged in by the power socket at the wall and switched on. Check the bottom of the drum lid to ensure the magnet is still in tact and has not fallen out. Ensure juicing screw is pushed down all the way.

How do I contact Nama juicer customer service?

Contact Nama customer service at support or 1-833-253-6262 for further assistance and instruction. For faster service, please complete the warranty form (also available at namawell.com/contact, click on email us and select warranty).

Is Kuvings a US company?

Kuvings is a global kitchen appliance brand operated by NUC Electronics Co., Ltd., headquartered in South Korea. The company has been selling its signature Whole Slow Juicers in over 90 countries worldwide, with branch offices in the USA, Germany, Japan, and China.

What is the warranty on Kuvings juicer?

What is the warranty on the juicer. a standard 10 year warranty. The Kuvings commercial juicer (CS600 CHEF) comes with a standard 2 year warranty on all juicing parts (excluding the strainers). The motor is covered by a standard 10 year warranty.