Kimble Trash Customer Service Phone Number — Expert Guide

Overview: why the phone number matters and how customer service is used

For residents and businesses who contract with Kimble (or any regional waste-hauling company with the Kimble name), the customer service phone number is the quickest route to resolve billing questions, schedule pickup changes, report missed collections, and request special services (bulky item pickup, recycle swaps, or temporary dumpsters). Phone contact remains the primary method used by 70–85% of customers for urgent service issues, because it produces immediate confirmation and sometimes same-day scheduling if routes allow.

Understanding what to expect when you call — typical operating hours, average wait times, and the documentation the agent will require — reduces call time and increases the chance of immediate resolution. This guide gives practical steps to find the correct number, prepares you for the conversation, and shows alternatives if the phone route does not resolve your issue.

How to locate the official Kimble Trash customer service phone number

Do not rely on third-party directories alone. The most authoritative places to find the correct, up-to-date phone number are: (1) your most recent billing statement from Kimble (printed at the top or bottom), (2) the “Contact” or “Customer Service” page on Kimble’s official website, and (3) your municipal solid-waste or public works webpage if Kimble is a city contractor. If you use a search engine, verify the domain matches the company branding and that the page uses HTTPS before calling.

If you do not have a paper bill, locate your online account or confirm via a local government portal listing contractors. Many municipalities publish the contractor phone numbers and hours for each neighborhood by ZIP code. When in doubt, call your city’s public works office first and ask them to confirm the contractor phone number for your route — this avoids fraud or outdated directory listings.

Preparing for the call

Having the right information ready makes customer service calls faster and more effective. Typical required data includes your account number (found on bills or online account), service address, pickup day, container size (e.g., 95-gallon cart, 2-yard dumpster), and a recent photo if you are reporting a missed pickup or damage. If your contract is business-to-business, have the contract number and the name of the corporate billing contact available.

• Documents and details to have on hand: account number, service address, billing address (if different), recent invoice amount, date/time of missed service, photos of cart damage, permit or account authorization for business pickups.
• Optional but useful items: municipal route number (from city website), last five billing transactions, and the name of any field technician previously involved.

What to expect when you call and average response metrics

Most reputable waste haulers publish customer service operating hours; industry norms are Monday–Friday 7:30 AM–5:00 PM local time, with limited weekend lines. Average initial phone hold time in the waste services sector commonly ranges from 2–10 minutes during normal hours; peak times (seasonal leaf/holiday weeks) can push waits to 15–30 minutes. If a representative cannot resolve your request immediately, they will usually issue a ticket number and provide a target resolution window — commonly 24–72 hours for routing or scheduling issues and 5–10 business days for billing disputes.

Expect the agent to escalate operational issues (missed pickup, equipment repair) to a local route supervisor; these items are often retrofitted into the next 24–48 hour service window. For billing or contractual disputes, you may be given a specific reference number and transferred to a specialist; documented escalations should carry an escalation ID and a named contact within 3 business days.

Sample call script and concise steps to get results

• Step 1 — Identify: “Hello, my name is [Full Name], account #[Account Number], service address [Street, City, ZIP].”
• Step 2 — State the issue concisely: “I’m calling about a missed trash pickup on [Date]. My cart was at the curb at 6:30 AM and not serviced.”
• Step 3 — Provide supporting evidence: “I can provide a photo timestamped [Time/Date] and my previous pickup pattern is Monday/Thursday.”
• Step 4 — Ask for exact remediation: “Can you dispatch a collection for tomorrow or provide the compensation credit policy and timeline?”
• Step 5 — Confirm follow-up: “Please provide the ticket number, the name of the supervisor, and the estimated resolution time in minutes/hours or business days.”

Alternatives to phone contact and when to use them

If phone lines are busy or you prefer written records, use the official online account portal and the company’s dedicated customer service email. Industry service-level norms are email response within 24–72 hours and online chat (if available) response in under 15 minutes during business hours. Use email for complex billing questions where you will attach invoices or for formal complaints requiring a paper trail; include the same account details listed above.

For legal or regulatory complaints (e.g., repeated missed collections despite documented tickets), copy the municipal public works department and, if necessary, your state environmental agency. Many customers have their issues resolved faster when they simultaneously submit a municipal complaint because contractors typically respond to contractor-performance escalation metrics that cities track quarterly.

Billing, fees, service areas, and typical price ranges

Prices for residential curbside service vary widely by market. Typical U.S. monthly residential curbside trash service ranges from about $20 to $50 per month in suburban markets and can be higher ($50–$90) in large metropolitan areas. Additional services (bulky-item pickup, extra bags) commonly carry one-time fees of $20–$75 per item; temporary dumpster rental ranges broadly from $200–$900+ per month depending on size and region. Always confirm the exact fee schedule on your invoice or the company’s tariff published on their website.

Service areas for a contractor named Kimble will be municipal and county-specific. Confirm both the ZIP codes served and any holiday-routing calendars that can shift your regular pickup day. Holiday schedules are typically published annually and will specify observed holidays that delay service by one business day; these calendars are often issued in November for the following calendar year.

Escalation, dispute resolution, and regulatory oversight

If the frontline customer service route does not resolve your problem within the promised timeframe, request escalation to a supervisor and obtain a written confirmation (email) with a timeline. For billing disputes, ask for the formal dispute process and, if necessary, file a complaint with your city’s consumer affairs or public-works office — cities will often mediate or impose service-quality penalties on contractors that fail to meet performance metrics.

Finally, document every interaction: time/date of calls, agent names, ticket numbers, and copies of emails. If municipal or state regulatory intervention becomes necessary, these records (ideally 6–12 months’ worth) are what officials and auditors will review. Keeping a short log improves the likelihood of a favorable resolution and faster refunds or credits when appropriate.

Closing practical tips

Always verify the number before you call by cross-referencing your bill, the official website, and municipal listings. If you need more specific contact details for a Kimble contractor in a particular city or ZIP code, provide your location and I can outline the exact steps to pull the verified phone number and local office address without relying on unverified directories.

How much does Kimble cost?

The average cost for Kimble Applications software is about $90,000 annually.

Can I put an old garbage disposal in the trash?

Since garbage disposals are mostly metal, it is better to think salvage rather than the landfill. This process recycles a variety of items including copper, aluminum, steel and more. Find out where to take your old disposer check with Earth911 and check under “metals” for your local zip code.

What is the waste connections customer service phone number?

Please call us at 844-708-7274 to cancel service.

How to call waste management customer service?

General Customer Service Phone Numbers
Here are some commonly used Waste Management phone numbers: General Customer Service: 1-866-909-4458. Residential Services: 1-800-774-0222.

How to get out of trash contract?

Depending on the terms of your contract, you may have several legal options to exit the agreement:

1. Termination Clauses. Some contracts specify valid reasons for termination, such as:
2. Breach of Contract by the Provider.
3. Auto-Renewal Loopholes.
4. Material Changes to the Agreement.

What is the best trash customer service number?

If your Best Trash cart has been lost or stolen, there is a replacement fee. To purchase a replacement container, please call (281) 313-2378.