Huntington phone number customer service — complete practical guide

This guide explains how to reach Huntington customer service by phone, what numbers and channels are available, what information to have ready, and how to escalate or resolve common problems quickly. The content below is written for consumers and small businesses and is grounded in best practices for phone support, digital channels, compliance and fraud handling. Where specific data is cited, it is identified and timestamps are given so you can confirm current details at huntington.com.

Primary contact channels and exact points of entry

Huntington’s primary online hub for current contact information is their official website: https://www.huntington.com. For most routine issues — account questions, online banking help, card problems — Huntington publishes a single general customer service number: 1‑800‑480‑2265 (U.S. & Canada). Use the website link above to confirm seasonal hours, localized branch phone numbers, and specialist lines before calling.

In addition to the general number and the website, Huntington provides secure messaging inside the Huntington mobile app and online banking portal (recommended for account-specific documentation). Huntington’s corporate headquarters address is: Huntington Bancshares Incorporated, 41 S. High Street, Columbus, OH 43215 (verify current mailing address on the corporate site). Huntington is an FDIC‑insured bank (FDIC insurance limit $250,000 per depositor, per insured bank, for each account ownership category).

• General customer service (U.S. & Canada): 1‑800‑480‑2265 — check huntington.com/contact for updated hours.
• Website/contact hub: https://www.huntington.com — secure messaging via online banking and the app; online chat availability varies by time.
• Headquarters (corporate mail): 41 S. High St., Columbus, OH 43215 — use for formal written notices or regulatory correspondence.

Phone numbers, hours, and expected wait times

When calling 1‑800‑480‑2265 you will encounter an automated menu designed to route calls to: account inquiries, debit/credit card services, fraud, online banking, and business banking. Huntington historically staffs these queues to respond to general inquiries during core weekday hours; however, specialized teams (commercial lending, treasury management, small business) may have different schedules. Always check huntington.com for holiday closures or reduced staffing.

On hold times vary with time of day and season. Typical best practice: call outside of 8:30–10:30 AM and 4:00–6:00 PM local banking hours to minimize hold time. If you face long waits ask if the agent can place you on a callback list or request secure messaging in your online account — both options reduce live‑hold time while preserving audit trails for disputes.

How to get a human quickly and efficiently

To reach a live agent with minimal transfers: 1) call the primary number, 2) listen for the menu prompt that says “speak to a representative” or press zero (0) when prompted, and 3) if available, choose the option for “fraud/lost or stolen card” or “account services” depending on your issue. When the system offers a PIN or account number prompt, enter your last four Social Security number digits or your account number — doing this can route you directly to the team that can help immediately.

Have these items at hand before you make the call: account number, last 4 digits of Social Security number, date of birth, branch location (if relevant), exact transaction date/time and amounts for any disputed transactions, and the device type/name if the issue is mobile or online‑banking related. Preparing these details reduces average call time and improves first‑call resolution rates.

• Documentation to have ready: account number, last 4 SSN, DOB, specific transaction details (date, amount, merchant), card number (if reporting lost), and any prior reference or case numbers.

Common issues and the phone workflow for each

Lost or stolen card: report it immediately. Huntington’s general line (1‑800‑480‑2265) routes to card services; if you suspect fraud, request a card block and a replacement card. Most card replacements ship next‑business day or within 2–5 business days depending on your address; expedited shipping may be available for an additional fee — confirm costs and estimated delivery time with the agent.

Online banking or mobile app problems: first confirm app version and device OS (iOS or Android). If you cannot log in, call the number above and select “online banking” so the agent can reset multifactor settings, resend activation codes, or escalate to technical support. For login-related issues, agents may require identity verification via recorded questions; some resolution steps require 24–48 hours for back‑end resets.

Wire transfers and ACH: for outgoing wires, call and ask to be routed to the wire department; expect additional identity verification and documentation (recipient name, ABA/routing number, beneficiary account number, purpose). Same‑day cutoff times vary by bank and service (typical domestic wire cutoff is between 4:00–6:00 PM ET). For incoming wire trace requests or disputed ACHs, agents will open a trace or dispute and give you a reference number — note that traces can take 1–5 business days.

Escalation paths and regulatory complaint steps

If front‑line agents cannot resolve your issue, request escalation to a supervisor or ask for a written case number and expected SLA (service level agreement) for resolution. Keep all written confirmations (secure messages or email) and note the agent’s name, time, and reference number. Huntington, like other regulated banks, typically resolves routine disputes within 30–45 days; ask for an estimated completion date when the case is opened.

If you exhaust Huntington’s internal escalation and remain unsatisfied, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) online at https://www.consumerfinance.gov/complaint/ or by calling 855‑411‑2372. For deposit insurance or regulatory questions, contact the FDIC at https://www.fdic.gov. When filing external complaints, include copies of your case numbers, dates of contact, and relevant screenshots or transaction records to speed review.

Do banks have 24 hour customer service?

Customer service hours vary among banks, with many only offering the ability to speak with a representative during business hours. If you prefer wider access to customer service, you might want a bank that allows you to communicate with a live person anytime.

What is the 24 hour line for Huntington Bank?

To speak to a customer service representative, call (800) 480-2265.

What bank is merging with Huntington Bank?

Veritex
It was announced that Huntington Bancshares will acquire Veritex Holdings in an all-stock deal, one of the largest Texas bank deals in 20 years. Huntington, a $210 billion regional bank based in Columbus, Ohio, operates in 13 states.

How to get $400 dollars from Huntington Bank?

Huntington Bank Perks Checking – $400
Deposit $500 within 90 days: You must make a qualifying direct deposit of $500 or more within 90 days of account opening. Qualifying deposits are regular, periodic payments, such as payroll, pension, or government payments.

Is telephone banking 24 hours?

Bank whenever you want, wherever you are
Stay on top of your everyday banking with our secure 24/7 automated telephone service.

Does Huntington still have 24 hour grace?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview Yes, Huntington Bank still offers its 24-Hour Grace® feature. This feature provides customers with extra time to deposit funds and avoid overdraft fees on their checking accounts. Specifically, it allows customers until midnight Central Time the next business day to make a deposit to cover an overdraft and avoid a fee. This applies to both consumer and business accounts.  Here’s a more detailed breakdown:

• How it works: If a transaction overdraws your account, you have until the end of the next business day to deposit funds to cover the shortfall. 
• What it covers: 24-Hour Grace can help avoid overdraft fees and returned transactions. 
• What it doesn’t cover: It doesn’t prevent the initial overdraft, but it gives you time to correct it. 
• Other helpful features: In addition to 24-Hour Grace, Huntington also offers a $50 Safety Zone, where overdrafts of $50 or less are not charged a fee. 

AI responses may include mistakes. For financial advice, consult a professional. Learn more24-Hour Grace Overdraft Forgiveness – Huntington BankAt Huntington, we’re for people. That’s why our 24-Hour Grace feature gives you more time to deposit funds in your account to avoi…Huntington BankOverdraft Fees Explained – Huntington BankWe all need a little relief. We want to help you avoid overdraft fees and returns. So all Huntington customers have two things alw…Huntington Bank(function(){
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