Haggar Customer Service: Practical Guide for Faster Resolutions

Overview and what Haggar supports

Haggar Clothing Co., founded in 1926, is a heritage brand best known for men’s trousers, khakis, dress pants and casual wear. Haggar distributes directly through its e-commerce site (https://www.haggar.com) and indirectly through major U.S. retailers such as Macy’s, Kohl’s, Amazon and Walmart. Typical retail pricing for core Haggar pants ranges from about $30 to $90 depending on fabric (cotton blends, performance synthetics, or stretch-wool blends) and seasonal promotions.

Understanding who sold the item matters: purchases made at haggar.com are serviced under Haggar’s direct policies, whereas items bought at third-party stores are handled under the retailer’s return and warranty processes. For any product question, start by identifying the purchase channel, the SKU/style number printed on the hang tag, and the order or receipt number — these three data points cut resolution time substantially.

How to contact Haggar customer service

The primary and authoritative source is Haggar’s website customer pages: https://www.haggar.com/ (use the “Contact Us” or “Customer Service” links at the bottom of the site). For online orders, the dashboard on haggar.com lets you look up order status and print shipping labels if a return authorization is required. If you bought through a retailer, use that retailer’s returns portal or customer phone line first; that will usually be faster than contacting the brand directly.

When you submit a support request via the website form or chat, expect the brand-level response window to be 24–72 business hours for initial acknowledgements and 3–10 business days for full resolution on complex cases (returns, exchanges, warranty repairs). For faster service, include complete order information up front (order number, purchase date, SKU), recent photos of the problem area, and a statement of the desired outcome (refund, replacement, alteration credit).

What to prepare before you call or write

Good documentation shortens time to resolution. Prepare: (1) order number or retailer receipt; (2) product SKU or style number (found on the tag); (3) clear photos of defects (close-up plus a photo showing the full garment); (4) measurement notes if fit is the issue (waist, inseam, rise); and (5) desired remedy (refund, exchange, repair, store credit).

If you need to escalate, having timestamps of previous contacts (dates, agent names, ticket numbers) and copies of any shipping tracking numbers is essential. Most brand teams track cases by a ticket or RMA number — reference that number in every follow-up to avoid delays.

• Items to include in your initial message: order/receipt number, SKU/style number, purchase date, photos of issue, preferred resolution, shipping address for returns.
• Useful measurement ranges to report: waist (measure at navel), inseam (inside leg), and waist-to-hip difference — typical Haggar pant inseams range 30–34″ for ready-to-wear; custom or alterations may be required outside that range.

Returns, exchanges and warranty handling

Haggar’s online returns and exchanges are processed differently than store purchases. If you purchased from haggar.com, use the website returns portal to print a prepaid label (if offered) or follow the label-less return instructions. Keep tracking numbers for any return shipment; brands commonly require tracking confirmation before issuing a refund. If the item was a final-sale or clearance item, check the product page and your order confirmation — those typically cannot be returned.

Warranty claims (manufacturing defects such as seam failures, faulty zippers within normal use) are usually reviewed case-by-case. Higlight the defect in photos, indicate when and how you used the garment, and include the purchase proof. For issues judged as manufacturing defects, Haggar often offers repair instructions, replacement product, or refund. For normal wear-and-tear, expect an exercise of discretion — most customer-service teams will offer a goodwill resolution if the product is recent and the defect is clear.

Escalation and retailer versus brand disputes

If you purchased through a third-party retailer and the retailer’s resolution is unsatisfactory, you can contact Haggar to report the issue, but Haggar will typically direct you back to the retailer for refunds or exchanges because the retailer handled the sale. If a retailer refuses a valid return under their stated policy, take photos of the receipt and the product and escalate to the retailer’s corporate customer service with a clear timeline; keep Haggar informed by forwarding correspondence if you believe the issue is a product defect rather than a retailer policy dispute.

For persistent issues, document your escalation path: date/time of each contact, the names of agents, ticket numbers, and any promised timelines. If a promised action (refund, replacement shipment) does not occur within the stated window, follow up with the ticket number and request to have the case escalated to a supervisor.

Practical tips for faster, better resolutions

Use the order channel that is fastest: retailer portals for retailer purchases; haggar.com support for direct purchases. Attach photos and the style/SKU number in the first message. Typical resolution times are less than two weeks for standard returns and exchanges, and 2–6 weeks for warranty repairs or replacement shipments if inspection or return shipping is required.

Keep expectations clear: price adjustments after purchase are uncommon unless a promotion explicitly states “price match within X days.” For alterations, local tailors are usually faster and cheaper — expect $10–$30 for hemming or minor waist adjustments depending on fabric. If you need an official repair from the manufacturer, ask for lead times and shipping cost policies up front.

Who owns Haggar Clothing Company?

Randa Apparel & AccessoriesHaggar Clothing / Parent organization

How do I contact easy worship?

+1 918-250-1493
Our phone number is +1 918-250-1493. You can also email us at [email protected] or submit a ticket for assistance as soon as our Support department has a chance to respond.

How do I cancel my Haggar order?

If you receive such an e-mail and wish to cancel your order, please contact us immediately at 1-877-841-2219 and we’ll be happy to assist you. If you still have questions, feel free to contact Online Customer Service for more information.

How do I contact Haggar?

If you still have questions, feel free to contact Online Customer Service or call our Customer Service Department at (877) 841-2219 and we’ll be happy to assist you.

What happened to Haggar clothing?

Haggar was acquired by Randa Accessories in 2019.

Where is Haggar based?

Haggar Clothing is a Dallas, Texas-based menswear brand sold in the United States, Mexico and Canada. In addition to its outlet stores, Haggar Clothing is sold at retailers such as Macy’s, Target and Belk and its labels include Kenneth Cole men’s apparel.