GigPro customer service number — how to find, use, and escalate support

Where to locate the official GigPro customer support contact

Gig economy platforms, including GigPro-style staffing and booking services, typically publish their official customer service number in three primary places: the mobile app’s Help or Support section, the company website footer or “Contact” page, and in transactional emails (booking confirmations, invoices). Start by opening the GigPro app (iOS or Android) and tapping the menu → Help/Support. If a direct phone line exists, it is almost always shown there alongside an in-app “Call” or “Request call” button.

If you cannot open the app, use a web search targeted to the brand plus keywords like “support,” “contact,” or “customer service.” Confirm the number by cross-checking at least two independent sources: the official site (look for HTTPS and the company’s logo), the confirmation email you received when you signed up or booked a gig, and the company’s verified Google Business Profile. Never trust a single unverified listing; scammers sometimes post look-alike phone numbers.

What phone numbers and hours you should expect

Many gig platforms operate a primary toll‑free support line for clients and a separate line for talent or workers. Typical patterns are: a US toll‑free number (e.g., +1 800 or +1 855 range) for customers, a local/regional number for enterprise accounts, and an international support email for non‑US inquiries. When a company does provide a phone number, standard business hours tend to be Monday–Friday, 09:00–18:00 local time; some platforms add limited weekend coverage for time-sensitive event work.

Because policies vary, treat any published hours as provisional: for urgent on‑site problems (worker no‑show, safety incidents), many platforms offer an emergency phone queue or a “priority” call-back with an SLA measured in minutes. If the platform’s published channel is email only, expect initial response times of 24–72 business hours and escalation paths for faster handling. Keep an eye on the Help Center for any “emergency support” or “on-duty coordinator” mention tied to live events.

What to prepare before calling (checklist)

  • Booking ID / confirmation number (format example: BP-2025-000123). This single identifier usually reduces handling time by 40–60%.
  • Exact date, start/end time, and venue address (write the full street address; example: 1212 Event Ave, Suite 200, Austin, TX 78701).
  • Worker name and worker ID (if applicable), invoice number and last 4 digits of the payment card used, and screenshots of any error messages or in-app timestamps.
  • Desired resolution (refund amount, re-booking, credit, dispute), plus a preferred contact phone and email for follow-up.

Agents will often ask security questions to verify account ownership; have the email on file and the last transaction amount ready. Preparing these items reduces average call length and speeds dispute resolution: many experienced customer service teams resolve simple refunds or reschedules within 10–20 minutes when documentation is complete.

Common problems handled by phone and typical timelines

Issues most commonly escalated to phone support include: no‑show talent, late arrivals, incorrect invoicing, payment holds, and safety incidents at events. For no‑show or immediate operational problems, expect the agent to initiate tactical steps within minutes—attempting to reassign staff, providing a live replacement, or issuing a short‑term credit to cover immediate costs. Operational fixes are often resolved the same day for events.

Non‑operational matters have longer timelines: refunds and billing disputes typically follow these ranges—initial investigation 3–7 business days, provisional credit within 7–14 days, and final resolution 14–30 days. If a payment reversal requires a bank or card network, expect 30–60 calendar days before the cardholder sees the balance change; chargeback windows extend up to 120 days depending on the card network and issuing bank.

When you can’t reach a phone number: escalation and alternatives

If you cannot locate or reach a direct GigPro number, use the platform’s in-app message center or the company’s verified email address. Document every attempted contact: timestamps, the channel used, agent names, and any reference numbers. If initial attempts fail, escalate using the company’s formal complaint procedure (often a web form on the Contact or Legal page). Keep copies of all correspondence in case you must file a dispute with your card issuer or a regulatory body.

For unresolved consumer issues in the United States, consider filing at ftc.gov/complaint and checking arbitration or small claims options. For reputational reporting, log unresolved experiences to the Better Business Bureau at bbb.org. For EU residents, reference the local consumer protection agency or the EU online dispute resolution portal. These steps are last‑resort measures; most problems resolve faster with proper documentation and contacting the correct operational support channel.

Practical tips for a productive call

Speak clearly and state the booking ID at the start. If you need a live resolution at an event, ask for an estimated time to resolution and a reference ticket number you can quote in follow-ups. Request the agent’s name and, if appropriate, an escalation contact (supervisor or operations manager) and note their direct callback window; many supervisors maintain separate escalation queues for critical onsite incidents.

Finally, confirm any credits or refunds in writing by requesting a confirmation email or in‑app message with the exact amount, reference number, and expected date of processing. This reduces ambiguity and speeds reconciliation with your finance team or bank.

Why am I not getting jobs on Gigpro?

Until a Pro has some experience on the platform, they may not get selected for the higher pay Gigs. The wider the net you cast, the better chance you will land one. Be ready to confirm your selections quickly. Most businesses select multiple Pros at the same time, the first Pro to confirm gets the Gig.

Does expedia have a 24-7 customer service number?

Our customer service agents are available 24 hours a day, 365 days a year.

How do I speak or talk to someone at Expedia?

You’ll start by scheduling a free live video or phone consultation at a time that works for you. If the advisor’s a good fit, you can communicate with them using Expedia’s secure messaging platform. Secure messages will come right to your email or the Expedia app.

Is there a customer service number for figs?

Our phone lines are open from 5 am to 8 pm PST Monday through Friday to help with any of your FIGS needs! To talk to someone from our Customer Experience team, you can call 424-500-8209. Looking to call from a Toll-Free line? You can contact us from 5 am to 8 pm PST Monday through Friday by calling +1-888-462-1901.

Does booking.com have a 24 hour customer service phone number?

We’re available 24 hours a day. Contact our agents about your booking, and we’ll reply as soon as possible. For anything urgent, you can call us 24/7 at a local or international phone number.

Does Stripe have a customer service number?

Fraudulent transactions may result in the loss of your money with no recourse. To report fraud or suspected fraud as it relates to your transactions with Stripe Payments Company, please dial the following toll free number: (888) 926-2289.

Jerold Heckel

Jerold Heckel is a passionate writer and blogger who enjoys exploring new ideas and sharing practical insights with readers. Through his articles, Jerold aims to make complex topics easy to understand and inspire others to think differently. His work combines curiosity, experience, and a genuine desire to help people grow.

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