eMeals customer service number — an expert guide to finding and using support

This guide explains how to locate and use eMeals customer service contact channels, what to prepare before you call or message, and how to resolve the most common billing and account issues quickly. eMeals (https://www.emeals.com) is a subscription-based meal-planning service that integrates with grocery retailers and mobile apps; support channels and procedures change occasionally, so this guide focuses on reliable methods and practical steps you can use immediately.

Where to find the official eMeals contact information

The single most reliable place to find an official customer service number or direct contact link is your eMeals account page and the company’s support pages on its website. Log into your account at https://www.emeals.com and open “Help,” “Contact Us,” or “Manage Account” — many companies, including eMeals, surface the current phone number, email address, and in-app chat there. If you subscribed through Apple App Store or Google Play, billing inquiries often route through Apple/Google and their receipts contain storefront-specific support links.

Public phone numbers change more frequently than URLs. If you need a phone contact and do not see one on the website, check the footer of transactional emails (welcome messages, receipts) you received when you signed up. These emails commonly show the most current support phone number for your billing region or a direct link to open a support ticket on the company’s help portal.

Primary contact channels and typical response times

eMeals support typically offers multiple contact methods: in-app chat, email/ticketing, a web help center, and social media. For time-sensitive matters, in-app chat or the live chat feature on the help page are usually the fastest — expect initial acknowledgement within minutes to a few hours during business hours. Email/ticket responses commonly arrive within 24–72 hours depending on the inquiry complexity and volume; billing issues can take longer if payment processors are involved.

When phone support is available, it is often listed for specific issues (e.g., large corporate accounts or press inquiries) rather than general consumer billing. If you require phone support and cannot find a number on the site, open a help ticket asking for a callback and include preferred call times and your time zone. This method documents your request in the support system and is trackable by support staff.

What to have ready before you contact eMeals

• Account email address (the one used to register) and full name as shown on the account.
• Subscription details: plan name (e.g., Classic, Family Friendly, Slow Cooker), start date, last 4 digits of the payment card used, and any transaction/receipt IDs from emails.
• Device and app information: app version (found under Settings → About), operating system (iOS/Android version), and screenshots of error messages or billing screens.
• Exact wording for the issue and desired outcome (refund, cancellation, recipe correction), plus preferred contact hours and time zone for callbacks.

Having the above items reduces handling time: support agents can often resolve account, cancellation, or refund requests in a single interaction when they can identify your account and verify recent transactions immediately.

Common issues and step-by-step fixes (no phone required in many cases)

• Password or login problems: Use the “Forgot password” flow on the login page; if that fails, open a help ticket and include the account email and last successful sign-in date. Multi-factor or social sign-ins (Facebook/Apple) require you to verify through the original provider.
• Cancelling subscription: Go to Account → Manage Subscription and follow the Cancel link. If you subscribed via Apple/Google, cancel through the App Store/Play Store subscription management so you avoid being charged by the storefront.
• Billing disputes/refunds: Provide the transaction date, amount, and receipt or invoice number. If charged by Apple/Google, the retailer’s refund policy generally applies; if charged by eMeals directly, support can process refunds or pro-rated credits per their current policy.

Many issues can be resolved without a phone call. For technical bugs affecting many users (app crashes, recipe sync issues), support teams often post status updates on the help center or social channels and will provide ETA for fixes.

Escalation, corporate contacts, and additional resources

If your issue is not resolved through regular support channels, ask the agent for an internal escalation or a supervisor review and request a case/ticket number for tracking. Maintain a timeline of contacts (dates, agent names, ticket IDs) — this expedites resolution when cases are reviewed by higher-level teams. For matters involving security, account takeover, or unauthorized charges, explicitly request “fraud team review” and retain all correspondence.

Other useful resources: the eMeals help center articles (searchable on the website), their app store listings (which include direct links to support), and their official social media pages (e.g., Facebook @emeals and Twitter/X @emeals), which can be used to request visibility on an unresolved issue. Finally, if you purchased a multi-user/organization plan, your contract may include a direct account manager phone number — check any onboarding documents or invoices you received in the welcome email.

Practical call script (copy-and-paste)

“Hello — my name is [Full Name], account email is [[email protected]]. I was charged on [MM/DD/YYYY] for [amount] with receipt ID [12345]. I need help with [cancel/refund/login]. I can be reached at [your phone] between [time zone & hours]. My preferred outcome is [refund/credit/cancellation].” Provide this at the start of a ticket or voicemail to speed processing.

How do I cancel my Walmart eMeals subscription?

To cancel your eMeals subscription, call us at (800) 372-4811 or go here. You will continue to have access to all the eMeals features through the end of your current billing period.

How do I contact eMeals?

(855) 328-2674
To exercise your rights, contact us by email at [email protected] or by phone at (855) 328-2674. In order to protect your information, we will need to verify your identity before we can process your request.

How do I contact Makegoodfood?

Send us your questions at [email protected] and we’ll find a solution together. When are live agents available? Our Member Happiness team is available Monday to Friday from 8:00 AM to 10:00 PM and Saturday & Sunday from 9:00 AM to 5 PM EST. Our virtual personal assistant Fred is available 24/7.

Are eMeals worth it?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview eMeals can be a worthwhile service, particularly for those seeking convenience and variety in their meal planning, but its value depends on individual needs and preferences. eMeals offers a user-friendly app with various meal plans and integrations with grocery delivery services, potentially saving time and reducing meal planning stress. However, some users may find the recipes or meal plans less appealing, or the service too expensive, especially if they already have a system for meal planning or a large recipe collection.  This video explains how eMeals can help streamline meal planning and grocery shopping: 59seMeals — Real Food for Real LifeYouTube · Dec 20, 2023 Pros:

• Convenience: eMeals simplifies meal planning by providing pre-selected recipes, customizable grocery lists, and integrations with major grocery delivery services like Instacart and Walmart.
• Variety: The service offers a wide range of meal plans, including options for various dietary needs (keto, paleo, plant-based, etc.).
• Time-saving: By automating meal planning and grocery shopping, eMeals can free up significant time and reduce the mental load of meal preparation. 

This video discusses the convenience of using eMeals for meal planning and grocery delivery: 57sShannon AndersenYouTube · Jun 4, 2021 Cons:

• Cost: . Opens in new tabWhile eMeals offers affordable subscription options, some users may find the cost of meals higher than if they planned and shopped independently. 
• Recipe limitations: . Opens in new tabSome users may find the recipes or meal plans offered by eMeals not to their liking, or they may prefer to have more control over the recipes. 
• App-only access: . Opens in new tabeMeals is primarily accessed through its app, which may be a drawback for users who prefer to have printed recipes or access to recipes offline. 

Ultimately, the decision of whether eMeals is “worth it” depends on individual circumstances:

• If you highly value convenience and time-saving and are willing to pay for a service that handles meal planning and grocery shopping, then eMeals could be a good fit. 
• If you prefer more control over your recipes, are on a tight budget, or already have a system for meal planning, then eMeals may not be the best choice. 

You can watch this video to see a user’s experience with eMeals and learn more about the app: 51sCM Coleman HomeYouTube · Aug 10, 2022

AI responses may include mistakes. Learn moreeMeals worth it? : r/Frugal – RedditJun 10, 2024 — I haven’t tried eMeals but thought about it. Every plate isn’t terrible (when you get discounts) and with the veggie m…Reddit · r/FrugalEMeals vs Meal Delivery Kits : r/EatCheapAndHealthy – RedditJun 29, 2021 — I did emeals for a while and you can switch between plans and download the recipes from all of the plans for each week…Reddit(function(){
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Is it hard to cancel eMeals?

How to cancel eMeals:

• Go to My Meal Plans page in your account.
• Scroll to the bottom of the page to Manage Account.
• Click View Payment History.
• Click Cancel Next Renewal which is located directly below the plan you would like to cancel.
• Select your cancellation reason.
• Click Discontinue My Plan

How much do eMeals cost per month?

$4.99 a month
How much does eMeals cost? A subscription to eMeals is as low as $4.99 a month for a 12-month subscription. You also have the option of a 3-month subscription for $9.99 a month. Our customers tell us that they save an average of $2,000 a year on their food costs!