Customer Service Phone Number for TV Guide Magazine — Expert Guide

Overview and why the number can be hard to find

TV Guide was founded in 1953 and has evolved from a nationally distributed printed weekly into a brand that now exists in multiple formats: print digest editions, digital listings (tvguide.com), and licensing partnerships. Because subscriptions, single-issue distribution and digital services have been handled by different vendors and partners since the 2000s, there is not always a single, permanent 1‑800 number printed on every copy or billing statement.

In practice this means the “customer service phone number for TV Guide Magazine” you need will depend on three things: (1) the product you purchased (print subscription vs. digital access), (2) the fulfillment vendor that processed your payment (third‑party subscription services are common), and (3) your billing country. The remainder of this guide explains how to find the correct number, what to prepare before you call, typical response times and alternatives if you can’t reach someone by phone.

Where to find the official customer service phone number

Start with the most authoritative sources tied directly to your transaction. Look first at the physical magazine (back cover or inside front/back matter), the subscription confirmation email or the invoice you received when you subscribed. Those documents almost always list the customer service contact for the account that billed you.

If you can’t find a paper or email reference, use the brand’s corporate and product pages. Visit the official website: https://www.tvguide.com, then search for “Contact,” “Help,” “Manage Subscription” or “Customer Service.” For subscription issues, many publishers host a dedicated subscription portal or “Manage My Subscription” page that displays the local phone number after you sign in.

• Common places to locate the number: back cover of the magazine, subscription confirmation email, the invoice or receipt from your card issuer, tvguide.com/contact (or site search on tvguide.com), and the payment processor’s portal (search for “magazine subscription customer service” plus the vendor name shown on your charge).
• Tip: if a charge on your credit card reads a third‑party merchant name rather than “TV Guide,” search that merchant name + “customer service phone” — subscription fulfillers often provide direct 1‑800 numbers.

What to prepare before you call

Prepare five pieces of information to make any phone call efficient: (1) the subscription account number (printed on mailing labels or emails), (2) the billing name and full billing address exactly as on file, (3) the last 4 digits of the card used to pay, (4) the date and amount of the most recent charge, and (5) screenshots or PDFs of any confirmation emails or invoices. Having these at hand will reduce average handling time from 10–20 minutes to 3–8 minutes in most contact centers.

Also plan for typical call-center hours and wait times: many U.S.-based subscription centers operate 8:30 AM–8:00 PM ET, Monday–Friday, with shorter Saturday hours; expect an average queue wait of 3–15 minutes. Ask for a reference or confirmation number at the end of the call; request an immediate follow‑up email within 24–48 hours summarizing the outcome.

• Checklist before calling: account number, billing address, last 4 card digits, invoice/receipt, screenshots, desired resolution (refund, replacement, cancellation) and a timeframe you consider acceptable (e.g., refund within 14 days).

Sample call scripts and escalation strategy

Use short, factual language when you connect. For example: “Hello, my name is [Full Name]. My account number is [#####]. I was billed on [MM/DD/YYYY] for $[XX.XX] and I need to request a cancellation and refund because [reason]. What is the reference number for this call?” Ask the agent to repeat the account name, last 4 digits of the card on file and the postal address to confirm accuracy before they make changes.

If the agent cannot resolve your issue, escalate politely: ask to speak to a supervisor and request a call reference number. If you are given a timeline (for example, “refund will post within 7–10 business days”), write it down and ask for it in writing via email. If no resolution is provided within the promised window, escalate to the merchant’s supervisor, then to the payment network (credit card issuer) for a chargeback if eligible.

Typical pricing, refund windows and processing times (industry norms)

Magazine pricing and fulfillment vary: retail single issues typically cost $2.99–$6.99 per issue (in the U.S.), while annual subscriptions commonly range from $12 to $40 per year depending on frequency (weekly vs. monthly), promotional discounts and whether print + digital bundles are included. International subscriptions often add shipping fees of $12–$35 per year.

Refunds for subscription billing are typically processed within 7–30 business days once approved. Credit card reversals or chargebacks can take longer—card networks commonly require 30–90 days to complete an investigation. For missing issues or delivery problems, most publishers offer replacement issues or prorated refunds; for billing errors, expect the fastest resolution (often within 7–14 business days).

Alternatives when you cannot reach assistance by phone and consumer remedies

If phone contact fails, use the site’s contact form, official help email and verified social media channels (Twitter/X, Facebook). Many publishers prioritize public social DM complaints and will respond within 24–72 hours. You can also contact your credit card company to dispute unauthorized or incorrectly billed charges—issuers typically allow disputes within 60–120 days of the charge depending on the card network.

For unresolved disputes after exhausting the publisher’s escalation path, file a complaint with the Better Business Bureau (bbb.org), the Federal Trade Commission (https://www.ftc.gov) or your state attorney general’s consumer protection office. For delivery fraud involving mailed issues, consider contacting the U.S. Postal Inspection Service at https://www.uspis.gov. Keep records of all correspondence: dates, names, and reference numbers improve the likelihood of a rapid, favorable outcome.

Final recommendations

Do not rely solely on third‑party forum posts for a phone number; always verify the contact via the invoice, official website (tvguide.com) or the email address that processed the transaction. Expect variability—subscription vendors change frequently—so the single most reliable path is to open your latest billing email or the back cover of the physical copy and call the number shown for the exact service you purchased.

When in doubt, document everything, ask for confirmation numbers, and set calendar reminders for any promised follow‑up dates (e.g., 14 days after a refund was promised). That documentation will be essential if you must escalate to your card issuer, the BBB or a government consumer agency.

How to contact People magazine customer service phone number?

If you need help with your magazine subscription, go to people.com/myaccount or call 1-800-541-9000.

How do I contact TV Guide Magazine customer service?

The email address for customer service is: [email protected]. You can also reach them by phone at 1-800-866-1400.

Does the magazine TV Guide still exist?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview Yes, TV Guide Magazine is still published, both as a print publication and in digital formats like Kindle Fire, NOOK, and through the TVGuide.com website, offering guides, reviews, and news for TV shows and streaming services. The magazine helps viewers navigate the vast amount of entertainment available by providing curated recommendations and in-depth coverage.  How to Access TV Guide

• Print Magazine: You can subscribe to the print version of TV Guide Magazine and receive issues weekly or in double-issue form. 
• Digital Editions: The magazine is also available on digital platforms such as Kindle Fire and NOOK devices. 
• Online: The official TVGuide.com website provides a wealth of content, including reviews, recommendations, streaming guides, and breaking news for TV and streaming entertainment. 

AI responses may include mistakes. Learn moreTV Guide, TV Listings, Streaming Services, Entertainment News andTV and Movie Recommendations * The 47 Best TV Shows on Amazon Prime Video Right Now (August 2025) TV Guide Editors 2 days ago. * TVGuide.comAbout Us | The official site of TV Guide MagazineAbout Us | The official site of TV Guide Magazine. TV Guide Magazine influences what we watch and how we watch. Our insider access…TV Guide Magazine(function(){
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How do I contact via magazine?

Write to [email protected]. By sending us a note, you grant us permission to publish your letter in Via magazine in print and online. Letters may be edited. We do not accept anonymous submissions.

What is the phone number for US magazine customer service?

Us Weekly is currently published weekly. Frequency is subject to change without notice. Double issues may be published, which count as 2 issues. You may opt out of the automatic renewal by contacting us 40 days in advance of your expiration date by contacting customer service online or at 1-800-283-3956.

What is the phone number for Hearst customer service?

Depending on where you live, you may also exercise your right by calling 1-800-659-7156. Certain pieces of information that we use to provide you with access to the Magazine Services (such as account login and payment card information) are not subject to this right to limit. 5.