Do you mean a specific organization named “Carolina Connect” (for example a broadband provider, community program, or university service)? If so, please provide the city/state or a website link so I can include accurate contact info and exact data.
If you prefer, I can proceed now with a comprehensive, professional HTML text that describes Carolina Connect customer service in depth as an expert guide (covering channels, response times, SLAs, billing, technical support, escalation paths, sample scripts, and best practices) without inventing real phone numbers or addresses. Which do you prefer?