Biberk customer service telephone number — professional guide

Where to locate the official Biberk customer service telephone number

The single most reliable place to find Biberk’s current customer service telephone number is on an official document issued by the company: your insurance policy (poliçe), billing invoice, or confirmation e‑mail. These documents contain the exact number that applies to the product you purchased (motor, kasko, konut, sağlık, etc.), the policy number and the customer identification that customer service will request when you call. If you are holding a printed policy, look at the header/footer or the “İletişim / Çağrı Merkezi” section — the number printed there is the authoritative one for your contract.

If you do not have the paperwork to hand, go to Biberk’s official web presence and verify the contact details in the footer or the “İletişim” page. Official domains may be biberk.com or biberk.com.tr; always confirm the HTTPS padlock and the DNS address before trusting the number. Also check the mobile app (if you installed it) under “Yardım / İletişim” — apps commonly contain one‑tap calling and your policy details so the agent can immediately retrieve your file when you call.

Phone number formats, charges and international dialing

In Turkey customer service numbers commonly appear in two national formats: 444 XXX X (shared‑cost) and 0850 XXX XX XX (nationwide non‑geographic). International callers should dial +90 before the national number; for example, an 0850 number becomes +90 850 XXX XX XX. Because tariff rules differ by operator and plan, check your mobile operator’s pricing for calling 0850 and 444 numbers — some plans treat them as local calls while others bill standard minutes or specific rates. If you are abroad, use the +90 prefix and consider using Wi‑based calling (VoIP) to avoid expensive roaming charges.

Be aware that insurers sometimes publish separate numbers for general inquiries, claims (hasar), roadside assistance (yol yardım), and corporate/business customers. When calling, choose the correct department: general service lines handle policy questions and payments, claims lines handle incident reporting and immediate assistance, and a separate 7/24 emergency/roadside number may exist for towing or on‑scene help. Verify which number you’re dialing by checking the label next to the phone number on the official page or document.

How to prepare for the call (what to have ready)

Preparation shortens call time and increases first‑call resolution rates. Before you dial, gather these key items: your policy number (poliçe no), national ID (T.C. kimlik no) or tax ID for companies, vehicle plate (for motor policies), the date/time/location of the incident (for claims), photos or videos of damage, police report number if applicable, and any prior correspondence reference numbers.

• Essential documents to have: policy number, ID, vehicle plate, claim photos, invoices/repair estimates, witness names and contact info, police report or traffic tutanağı (if available).
• Operational details: approximate time of incident, location coordinates or address, whether the vehicle is drivable, and whether immediate assistance (towing/temporary accommodation) is required.

Record the agent’s name, timestamp of the call and the reference number given at the end of the call. These details are critical if you need to follow up or escalate. If you are reporting a claim, ask for an expected timeline (first inspection, repair authorization, payment milestones) and the name/contact of the claims adjuster assigned to your case.

Alternative channels and when to use them

Telephone is not always the fastest option. Biberk and other modern insurers typically offer multiple channels: a secure web form for policy changes, an in‑app chat for quick questions, e‑mail for non‑urgent documentation, WhatsApp or SMS for multimedia claim submissions, and dedicated online claims portals where you can upload photos and track progress. Use the channel that matches urgency: phone for immediate assistance, app/web for documentation and tracking, email for contractual or billing disputes.

For escalations or unresolved issues, prepare a concise summary and send it via the insurer’s verified e‑mail or web complaint form so you have a time‑stamped record. If the matter remains unresolved after internal escalation, retain copies of all correspondence and request a written final position from the company before pursuing external complaint routes (consumer arbitration or regulatory complaints). Always verify alternative channel addresses on the official site before use.

What to expect after you call: timelines, costs and escalation steps

On a first call you should expect an acknowledgement and a reference number; many insurers will provide a preliminary triage within the call (e.g., dispatch roadside assistance within 30–90 minutes, schedule a damage survey within 24–72 hours). Simple policy queries and payments are frequently resolved during the call; claims commonly follow a multi‑step timeline: initial report → inspection/adjuster visit → estimate approval → repair/payment. Typical lead times: emergency assistance same day, damage assessment 1–3 business days, and settlement 7–30 business days depending on documentation and third‑party involvement.

• Escalation steps if unresolved: (1) Request the agent’s name and a written reference, (2) File an internal complaint via the insurer’s complaint form or complaint e‑mail, (3) If no resolution in the stated SLA, escalate to the company’s customer relations unit or to the institutional ombudsman/consumer arbitration body in your country, preserving all documents and timestamps.

Finally, keep a local copy of all records (screenshots, recorded reference numbers, photos). This both speeds internal processing and protects you during dispute resolution. When in doubt about the correct telephone number or channel, always verify through the official website or the physical policy document before sharing personal data on any line.

Is biBerk a real insurance company?

biBerk is a small business insurance company that’s part of the Berkshire Hathaway Insurance Group. All of the company’s major insurance subsidiaries are rated A++ by A.M.

Does biBerk have agents?

biBerk does not appoint individual retail agents. We offer biBerk products through select wholesaler partners which allow you to quote, bind, and issue.

What is the phone number for biBerk?

1-844-472-0967
Contact us at 1-844-472-0967.

Can I cancel biBerk insurance?

You must cancel your policies over the phone. Please call 1-844-472-0967 to start the cancellation process. Be aware that this process varies based on your coverage, laws in states where you have coverage, and any outstanding claims or required activities like audits.

How do I report a claim to biBERK?

Report a claim by completing our online claims form, or call 1-844-472-0966 to speak to a claims representative. Once you’ve reported a claim, we’ll assign a representative to assist you, and they’ll follow up with your claim status within two business days.

Who owns biBERK?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview biBERK is owned by Berkshire Hathaway, specifically within their Berkshire Hathaway Insurance Group. They are a direct-to-consumer small business insurance company, meaning they sell insurance policies directly to businesses without using brokers. 

AI responses may include mistakes. For financial advice, consult a professional. Learn moreSmall Business Insurance From biBERK | Get A Quote Onlinebiberk.comAbout biBERK | Making Small Business Insurance SimplebiBerk(function(){
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