ABC Financial Customer Service Number — Practical Guide for Residents and Board Members

Overview and where to start

ABC Financial is a nationwide provider of community association billing and resident portals; if you need the company’s customer service number for your community, the fastest, most reliable source is the documentation tied specifically to your account. Every statement, invoice and email sent by ABC Financial to a homeowner or association typically displays a community-specific support number or a reference to the resident portal where contact options are listed. The corporate website — https://www.abcfinancial.com — also provides contacts and a “Contact Us” entry point that routes inquiries to the appropriate team.

Because ABC Financial works through property managers and homeowner associations (HOAs), support phone numbers are frequently unique to each community or management company. That means the “customer service number” for residents in Community A may be different from the line used by Community B. For accuracy, consult your most recent billing statement, the printed notice stapled to mailed invoices, or the community’s management company communications before dialing.

How to locate the correct customer service number

There are three consistent places to find the right number: 1) the resident statement header or footnote, 2) the welcome email sent when your resident portal account is created, and 3) the resident portal itself (log-in area). If you no longer have a paper statement, log in to your portal at https://www.abcfinancial.com/resident-portal (or the specific portal URL provided by your association) and look for “Contact Support” or “Help.” These pages often list phone options, email ticket submission, and hours of availability specific to your community.

If you still cannot locate a number, contact your property manager or HOA board. Boards receive an account representative name and direct line for vendor relations; asking them for the ABC Financial support line for residents will usually get you an immediate, community-accurate phone number and any seasonal variations (e.g., holiday hours).

What to prepare before you call

To resolve most billing or access issues faster, have the following items at hand: account number (the alphanumeric code on the top of statements), property address as registered with the association, last four digits of any payment method used, date and amount of the last payment, and any error message text from the portal. Also know whether you are a homeowner, tenant, or board member — ABC Financial routes calls differently based on this role.

• Essential call information: account number, property address, invoice date and amount, payment method and transaction ID (if applicable), screenshots or error text, and preferred contact phone/email.
• If disputing a payment: prepare copies of bank or card statements showing the transaction, check images if applicable (check number and clearing date), and any correspondence with the bank or merchant processor. Disputes typically require documentation within 30–60 days of the transaction date to meet most merchant-processing timeframes.

Typical response times, hours, and service levels

ABC Financial operates a multi-channel support model: phone for immediate issues, portal tickets for documented requests, and email for non-urgent questions. Typical phone wait times during business hours (weekday mornings) range from under 5 minutes to 15 minutes depending on seasonal volume; portal ticket acknowledgments are commonly returned within 24–72 hours. These are operational norms and can vary by community contract, so always check the SLA (service-level agreement) noted on your community’s welcome packet or management company agreement.

For time-sensitive items—failed or reversed ACH transactions, returned checks, or lockout from the portal—phone contact and follow-up via portal ticket produce the quickest results. If you are a board member or manager with an escalated or legal matter (liens, foreclosures, levy actions), request to speak to the association services representative assigned to your account; escalation paths and legal-collections timelines are spelled out in the management agreement and state statute governing associations (commonly 30–90 day cure periods).

Payment options, fees and pricing details

ABC Financial supports multiple payment methods: ACH/Bank Draft, eCheck, credit/debit card, recurring payments, and mailed checks. Processing fees for credit or convenience card payments are typically passed through to the payer and vary by card type and community contract—commonly in the 2.5%–3.5% range plus a fixed fee per transaction in many communities. ACH and eCheck options are generally low-cost (often a flat $1–$3 fee or no fee) and are the recommended route for recurring assessments to avoid card surcharges.

For board members negotiating contract renewals, request an itemized fee schedule from ABC Financial that specifies per-transaction costs, monthly service charges, and optional modules (late-fee automation, owner-portal branding, lockbox or remote deposit capture). Typical subscription pricing for full-service community billing platforms in the industry ranges from $300–$1,200 per month for small-to-medium associations, with variable per-unit or per-transaction pricing; obtain a written quote specific to your association size and required features.

Escalation, dispute resolution and documentation

If a phone call does not resolve an issue, escalate by opening a formal ticket in the portal and requesting written confirmation of next steps and expected resolution date. Keep copies of all correspondence and timestamps; most disputes require a clear audit trail. For financial disputes, include bank statements, transaction IDs, and check images—ABC Financial’s payments team will use these to reconcile bank traces and issue refunds or charge reversals when appropriate.

When escalation to the corporate level is necessary, ask the community services representative for the regional manager or account executive name and email. If the matter involves legal collections or lien filing, consult your association’s governing documents and state statutes; ABC Financial coordinates with boards and attorneys per the management agreement but does not supersede statutory requirements for notice and cure periods.

Quick reference and next steps

Primary resource: https://www.abcfinancial.com — use the Contact or Resident Portal links to retrieve the exact customer service number for your community. If you cannot access portal information, contact your property manager or HOA board to request the specific support line or account representative contact.

Call preparation checklist: statement/account number, property address, last payment details, supporting documents for disputes, and a clear statement of desired resolution (refund, correction, account access). This reduces average handle time and improves the chance of first-call resolution.

What is the phone number for ABC Fitness Financial?

If you have questions call the support line (888) 639-7089 or email us at [email protected].

How do I contact Anytime Fitness customer service?

If you have feedback that you would like to share directly with Anytime Fitness Corporate, please call directly 1-800-704-5004.

What is ABC Financial Services?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview ABC Financial Services is a company that provides software, payment processing, and management solutions to the fitness industry, which now operates as ABC Fitness Solutions. Founded in 1981, it offers tools for membership tracking, payment processing, member engagement, and club administration to health and fitness clubs. The company provides comprehensive solutions to help fitness businesses grow and streamline their operations, and they serve a large number of clubs across North America and Europe.  Key Services and Solutions

• Payment Processing: ABC Fitness Solutions handles the processing of member payments for health and fitness clubs. 
• Club Management Software: They offer advanced software, such as DataTrak, to manage memberships, track member and employee schedules, and automate various business functions. 
• Member Management: The platform includes modules for member acquisition, management, and engagement to improve the member experience. 
• Reporting & Analytics: Businesses can use the software to access reporting and analytics to gain insights into their performance and make data-driven decisions. 
• Revenue-Cycle Management: The company helps clubs with revenue management, including accounts receivable collection services. 
• Marketing Programs: ABC Fitness Solutions also provides customized marketing programs to help clubs grow and retain members. 

Evolution of the Company

• Rebranding: ABC Financial Services rebranded to ABC Fitness Solutions to reflect its expansion into a comprehensive club management platform for fitness businesses. 
• Acquisition: In 2018, ABC Financial was acquired by an affiliate of the private equity firm Thoma Bravo, LLC. 

How it Works for Members 

• If you see charges from ABC Financial Services on your bank statement, it means your gym or health club uses the company as its payment processor and management provider.
• If you have questions or need to resolve an issue with a charge, you should contact your gym directly.

AI responses may include mistakes. Learn moreABC Fitness | The Largest Provider of Fitness SoftwareTransform your fitness business with ABC Fitness. ABC Fitness solutions simplifies operations, amplifies marketing and sales effor…ABC FitnessThoma Bravo to Acquire ABC Financial Services, Inc.Nov 8, 2017 — Launched in 1981, ABC Financial has revolutionized software and payment processing for the health and fitness industry.Thoma Bravo(function(){
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How do I contact ABC customer service?

ABC Customer Service Contacts

1. ABC Email Support. https://abc.com/feedback.
2. ABC Live Chat Support. Live Chat Button on Website.
3. ABC Call Center Support. (818) 460-7477.
4. ABC Knowledge Base. N/A.
5. ABC Forum. N/A.

Is ABC Financial the same as ABC Fitness?

ABC Fitness Solutions, formerly known as ABC Financial Services, unveiled today a corporate rebranding that reaffirms the company’s commitment to the health and fitness industry, supported by powerful, new club management and member engagement capabilities atop the market-leading billing and payment services that ABC …

How do I cancel my ABC Financial gym membership?

You must send in a 30-day verbal or written notice to cancel your membership agreement. The postmark date or date of the phone call begins the 30-day period. You are responsible for any payments during the 30-day period. A buyout fee of $250 is required.