Do you mean the retail/face-to-face service guideline often described as the “3‑second / 10‑foot” acknowledgement (sometimes informally called a “3 to 11” style rule), or are you referring to a different named “3 to 11” rule in customer service? I want to be sure before I write the detailed expert HTML article.

What are the three rules of customer service?

We can categorise this into three key areas:

• Personalisation. Great customer service means treating customers as an individual, with specific needs and wants.
• Relevance. You can’t hope to attract or retain customers if you don’t make yourself relevant to them.
• Make it easy. Help customers to help themselves.

What is the 10 5 3 rule in customer service?

At 10 feet: Look up from what you are doing and acknowledge the guest with direct eye contact and a nod. At 5 feet: Smile, with your lips and eyes. At 3 feet: Verbally greet the guest and offer a time-of-day greeting (“Good morning”).

What is the 80 20 rule for customer service?

80% of your support tickets come from 20% of your customers. The 80/20 rule applies in many different areas of business. Applying the 80/20 rule with your support team can increase your customer satisfaction, improve your CSAT and NPS scores, and virtually transform your customer support.

What is the 10 5 3 rule?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview The 10-5-3 rule is a guideline used in investing to estimate long-term returns from different asset classes. It suggests that equities (stocks) might yield an average of 10% per year, bonds 5%, and cash (or cash-like investments) 3%. This rule helps investors set realistic expectations for portfolio growth and guide asset allocation decisions.  Here’s a breakdown:

• 10% for Equities: . Opens in new tabStocks are generally considered higher-risk, higher-reward investments, and this part of the rule reflects that potential for higher returns over the long term. 
• 5% for Bonds: . Opens in new tabBonds are typically lower-risk than stocks, and the 5% return reflects their more stable nature and lower potential for significant gains. 
• 3% for Cash: . Opens in new tabCash and cash-like investments (like savings accounts) are considered the safest, but they also offer the lowest potential returns, hence the 3% estimate. 

Important Considerations:

• Long-term perspective: The 10-5-3 rule is best applied to long-term investment horizons, such as retirement planning, where you have time to weather market fluctuations. 
• Diversification: Spreading investments across different asset classes (equities, bonds, cash) is a key principle of risk management. 
• Not a guarantee: These are average return estimates, and actual returns can vary significantly depending on market conditions and specific investments. 
• Inflation and taxes: The 10-5-3 rule doesn’t factor in inflation or taxes, which can reduce the real returns of investments. 
• Consult a financial advisor: According to a LinkedIn article, it’s always wise to consult with a financial advisor to get personalized advice based on your specific financial situation and goals. 

AI responses may include mistakes. For financial advice, consult a professional. Learn moreWhat Is the 10-5-3 Rule Of Investing? – FinhabitsApr 7, 2024 — The 10-5-3 rule is a simple investment guideline that suggests average annual returns of 10% for stocks, 5% for bonds, FinhabitsHow to grow your money: 6 investing thumb rules to become wealthierMay 22, 2024 — 4) The 10,5,3 rule The 10,5,3 rule gives a simple guideline for investors. It suggests expecting around 10% returns fr…The Economic Times(function(){
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What are the 3 P’s of customer service?

What Are The 3Ps Of Customer Service (The 3 Most Important Qualities) The 3 most important qualities of customer support and service are the 3 Ps: patience, professionalism, and a people-first attitude.

What is the 10 to 10 rule in customer service?

These simple actions take service to a higher level, yet, they are missing in many organizations. I’ve expanded the Disney concept in my customer service training workshops by encouraging employees to greet customers within 10 seconds of coming within 10 feet of them. I call it the 10-10 rule.